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HP LaserJet 4250n - Displays "Job Storage Identification This print job will be stored at: *printer name*" every time someone sends a print job

Here we go............
We have an HP 4250n printer in our billing department with a total of 4 trays, each with a specific form loaded.  This printer has operated flawlessly until we moved the print server from the local location to a remote location.  After this move the billing department was accessing their applications over Citrix.  We had a lot of misc. prining issues of wich I have cleared up all but one.

As part of trouble shooting it was discovered that the driver installed on the Citrix farm was not the same as the driver installed on the print server.  So we donloaded and installed the "HP Universal Printing PCL 5" driver on the print server and the Citrix farm.  We also removed the old driver.  Printing now works with one painful exception;  Whenever a print job is sent down the user receives a pop-up "Job Storage Identification" when printing,  clicking "OK" allows the print to progress.  Pressing the green check mark button on the printer allows the printout to print through the manual feed tray.
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r_lynn
Asked:
r_lynn
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1 Solution
 
Rob HutchinsonDesktop SupportCommented:
What happenes if you use the postscript version for that printer instead of universal...I've seen the universal printer driver do wierd things where the postscript driver does not.
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r_lynnAuthor Commented:
the PCL6 driver was originally installed and our printing issues were much worse.
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Rob HutchinsonDesktop SupportCommented:
Not PCL, postscript, have you tried the postscript?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=412144&prodNameId=412149&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=lj-24684-8

If link doesn't work, just go to HP site an search for your printer.

The description is:
HP LaserJet 4240/4250/4350 PostScript Driver
file name is:
4300seriespsvista2k2003xp2008.exe
For the following OS's:
Microsoft Windows 2000, Microsoft Windows Server 2003, Microsoft Windows Server 2008 W32, Microsoft Windows Vista, Microsoft Windows XP
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r_lynnAuthor Commented:
Thanks!  Did the trick!
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