One of my clients has 2 computers recieving all emails for the single email address which is hosted by iiNet. The emails that are coming in are orders that need to be processed/followed up.
The problem is, two people are working from the same mail box and are finding it difficult to know who is following up which email.
I am after a recommendation to what they can do here.
My thoughts are (if this is possible with iinet's mail service) to set it so that when one person opens an email, the copy on the other computer is deleted so that he does not open it and follow it up.
Im not too confident in suggesting this to him though.