Microsoft Dynamics CRM Outlook client configuration problem

I installed Microsoft Dynamics CRM Outlook client.
When I am configuring this Outlook client through Configuration wizard I am getting following error
"The specified Microsoft Dynamics CRM server is not available. Make sure that the URL is correct. To test the URL, try opening it in Internet Explorer."

But I am able to access the same URL in web browser.
What should I do to conigure MS CRM Outlook client

Intranet CRM URL: http://192.168.1.193:5555/
                              http://crmserver:5555/

Server Details:
Windows server 2003
MS CRM 4

Clent Machine details:
Windows XP Professional SP2
Office Outlook 2007
Microsoft Dynamics CRM for Outlook

Thanks
LVL 2
ByteridgeAsked:
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MaduKpCommented:
Hi

Could you please looking to the below Microsoft social thread  and let us know your progress?

http://social.microsoft.com/Forums/en-US/crmdeployment/thread/cc92c749-fdf6-44dd-b76f-1fe37a9214d7

The original post is regarding Connection issue with Data Migration Manager, how ever the user is able to open up CRM in Internet Explorer. Not sure if this is 100% relevant but i guess this will be helps to you to find out the root cause.




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ZithrobCommented:
1. Which of the two values are you using for the URL - the IP address or the server name?

2. Is this a problem for one user or multiple users?

3. Is this strictly an intranet deployment, or have you implemented an Internet Facing Deployment (IFD).

We've experienced similar errors in our environment, and we've found the following have worked in the past:

1. If you're using the IP address, a 192.168.x.x address is non-routable.  If there's a router hop between you and the server, you may not be able to get there.  If you're using the server name, make sure a route to the server is available via your DNS.

2. If it's multiple users, it's likely a network issue.  If it's one user, make sure they're up to date on Outlook service packs, etc.

3. When going through the configuration wizard, try using "An online service provider" instead of "My company".  This has also worked for us in the past, but I'm not sure exactly why.

4. As a last resort, add the server address to the host file (generally located in C:\WINDOWS\system32\drivers\etc - at lieast for Win98-WinXP), and add the server name and IP Address.

Good luck!
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ByteridgeAuthor Commented:
Thanks Zithrob.

1. For URL I using both - the IP address or the server name.
2. This issue is facing by multiple users.
3. This is strictly intranet deployment.

Still I am facing same problem.

What should I do to fix this issue?
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ZithrobCommented:
1. Can the users reach the CRM via the web client?
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ByteridgeAuthor Commented:
Yes, CRM can be accessed via the web client.
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ZithrobCommented:
Check security settings in Internet Explorer (Tools-Internet Options-Security tab).  Select Local Intranet-Sites-Advanced - add the server name as a Website in the zone.

Note - you may have to uncheck "Require server verification (https:) for all sites..."
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ByteridgeAuthor Commented:
This reply partially solved my problem.
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