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Satellite Pro A300 Notebook bios password set by system

Ran windows updates all day yesterday with many reboots, shut the notebook down and when I started it up today it asks for a bio password. I did not set one.

OH! I forgot to mention, this has happened on 6 notebooks today, same model.
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dkeddy
Asked:
dkeddy
1 Solution
 
greg_vanderCommented:
did you ran bios updates ?
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dkeddyAuthor Commented:
no, no bios updates.... we have 14 of this model, it only happened on 6 of them.
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Craig BowmanIT Services SupervisorCommented:
You can try the following methods of removing  the password:

grab keydisk from this page http://www.cgsecurity.org/wiki/CmosPwd

if that does not work you can try to build the toshiba parallel loopback from that same site.

additionally you can try short the bios with this method (at the bottom of the page) http://www.edugeek.net/forums/hardware/29249-toshiba-satellite-pro-bios-pwd.html (this method is confirmed on A200, but not A300 models)


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dkeddyAuthor Commented:
no info on keydisk, does it run from a floppy?
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Craig BowmanIT Services SupervisorCommented:
yes
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KnightsmanCommented:
take the battery out of hte laptop, the Small CMOS battery, hopefully easy to get to.  Let it sit for a min, then see if its still there.
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dkeddyAuthor Commented:
battery is not easy to access.... looked at that already.
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nobusCommented:
i hate to tell you this, but in short : You can't reset the password easily
modern laptops keep it in a security chip - for anti-theft reasons
resetting the bios does not help;  nor does removing the battery, since the password is not in there
you would need to know in what chip it is, and how to reset that
you have to turn it in to the manufacturer, and show proof of ownership - then they can help
or replace the mobo !
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