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HP LaserJet M3035 error Code 49.4c2e

Receiving above error code on unit.  Unit freezes and have to recycle power.  Error message will display and prompt for to continue turn off and turn on.  Unit will work for short period of time and then drop network connection again.  Tested the connection with other devices such as printers and all worked properly.  Reset the Dimm ram, replaced cables, etc. Wondering if anyone else had this issue.  Will a firmware update fix this or do I have to order replacement part.
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qec-cmolloy
Asked:
qec-cmolloy
1 Solution
 
Craig BowmanIT Services SupervisorCommented:
I would cold reset this printer first.  If the cold reset does not fix the issue a firmware upgrade may be the ticket.
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☠ MASQ ☠Commented:
Can also be software related
Troubleshooting as below:
 

M3035-49-dot-errors.jpg
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eruveCommented:
Code 49s are typically caused by PDFs.  A firmware update to the printer will resolve it, assuming one is available.  I would try this before doing anything else.
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