HP LaserJet M3035 error Code 49.4c2e

Receiving above error code on unit.  Unit freezes and have to recycle power.  Error message will display and prompt for to continue turn off and turn on.  Unit will work for short period of time and then drop network connection again.  Tested the connection with other devices such as printers and all worked properly.  Reset the Dimm ram, replaced cables, etc. Wondering if anyone else had this issue.  Will a firmware update fix this or do I have to order replacement part.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Craig BowmanIT Services ManagerCommented:
I would cold reset this printer first.  If the cold reset does not fix the issue a firmware upgrade may be the ticket.
☠ MASQ ☠Commented:
Can also be software related
Troubleshooting as below:


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Code 49s are typically caused by PDFs.  A firmware update to the printer will resolve it, assuming one is available.  I would try this before doing anything else.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.