Link to home
Start Free TrialLog in
Avatar of tolinrome
tolinromeFlag for United States of America

asked on

2008 Server - VSS Errors

We have Windows Server 2008 Standard SP2 running VSS on 3 drives, D, E and F.
It's a file server and locks up and is only solved with a reboot.
The VSS runs 3 times a day and are hours apart in schedule and there is plenty of space available on the drives.
Event viewer shows these 3 VSS errors below:

1. The flush and hold writes operation on volume F: timed out while waiting for a release writes command.

2. Volume Shadow Copy Error: VSS waited more than 40 seconds for all voumes to be flushed.  This caused volume \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\ to timeout while waiting for the release-writes phase of shadow copy creation.  Trying again when disk activity is lower may  solve this problem.

Operation:
   Executing Asynchronous Operation

Context:
   Current State: flush-and-hold writes
   Volume Name: \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\

3. Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], Release[0x00000000], OnRun[0x80042314].

Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet


We have also Symantec Backup Exec running on another server that is backuping up these drives, but NOT during the VSS Snapshots.

Any help? Thanks!
Avatar of wantabe2
wantabe2
Flag of United States of America image

I think there have been some major Win 2008 VSS updates rolled out in the past few months. Try doing a Windows Update on that server & see if the errors go away. Also, are you running DHCP on this server?
Avatar of tolinrome

ASKER

yeah, I already checked that and there's only one update pending, a security update. Unless there are certain patches that dont come from MS Updates and you can point me to them?
Hmmm....Try killing the VSS jobs & see if the lock ups go away first. If it does, you could then enable VSS on one drive at a time to see which volume is causing the lock ups. You may have disk issues. What other things other than a file server do you have running on this box?
Avatar of noxcho
What does check of F: drive give you? Have you ever tried to check it via CHKDSK /f? Sometimes the problem close could be on the surface.
cant kill the vss jobs, only delete them basically then re-create them but then I would lose all the backups.

no checkdisk on a huge san, wouldnt be possible.
anyone have any ideas??
Can this be something Symantec backup exec is causing?
What event ID do you get in EventViewer for this problem?
Event ID 12298 , 12340, 12298 and 24

Ive followed the solutions but some dont even pertain, I'm not out of space on the LUN and disk activity isnt very high. I called Symantec and they said it was a MS issue and MS is 'looking into it' - which can take forever.
Did you search MS KB for these IDs resolutions?
yes i did,thanks,
looks like its probably something with symantec...we'll see
ASKER CERTIFIED SOLUTION
Avatar of tolinrome
tolinrome
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
What exact antivirus version? This info would be helpful for others.