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2008 Server - VSS Errors

We have Windows Server 2008 Standard SP2 running VSS on 3 drives, D, E and F.
It's a file server and locks up and is only solved with a reboot.
The VSS runs 3 times a day and are hours apart in schedule and there is plenty of space available on the drives.
Event viewer shows these 3 VSS errors below:

1. The flush and hold writes operation on volume F: timed out while waiting for a release writes command.

2. Volume Shadow Copy Error: VSS waited more than 40 seconds for all voumes to be flushed.  This caused volume \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\ to timeout while waiting for the release-writes phase of shadow copy creation.  Trying again when disk activity is lower may  solve this problem.

Operation:
   Executing Asynchronous Operation

Context:
   Current State: flush-and-hold writes
   Volume Name: \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\

3. Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{47c28d67-4ae3-11de-865d-0014220d1366}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], Release[0x00000000], OnRun[0x80042314].

Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet


We have also Symantec Backup Exec running on another server that is backuping up these drives, but NOT during the VSS Snapshots.

Any help? Thanks!
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tolinrome
Asked:
tolinrome
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1 Solution
 
wantabe2Commented:
I think there have been some major Win 2008 VSS updates rolled out in the past few months. Try doing a Windows Update on that server & see if the errors go away. Also, are you running DHCP on this server?
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tolinromeAuthor Commented:
yeah, I already checked that and there's only one update pending, a security update. Unless there are certain patches that dont come from MS Updates and you can point me to them?
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wantabe2Commented:
Hmmm....Try killing the VSS jobs & see if the lock ups go away first. If it does, you could then enable VSS on one drive at a time to see which volume is causing the lock ups. You may have disk issues. What other things other than a file server do you have running on this box?
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noxchoGlobal Support CoordinatorCommented:
What does check of F: drive give you? Have you ever tried to check it via CHKDSK /f? Sometimes the problem close could be on the surface.
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tolinromeAuthor Commented:
cant kill the vss jobs, only delete them basically then re-create them but then I would lose all the backups.

no checkdisk on a huge san, wouldnt be possible.
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tolinromeAuthor Commented:
anyone have any ideas??
Can this be something Symantec backup exec is causing?
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noxchoGlobal Support CoordinatorCommented:
What event ID do you get in EventViewer for this problem?
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tolinromeAuthor Commented:
Event ID 12298 , 12340, 12298 and 24

Ive followed the solutions but some dont even pertain, I'm not out of space on the LUN and disk activity isnt very high. I called Symantec and they said it was a MS issue and MS is 'looking into it' - which can take forever.
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noxchoGlobal Support CoordinatorCommented:
Did you search MS KB for these IDs resolutions?
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tolinromeAuthor Commented:
yes i did,thanks,
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tolinromeAuthor Commented:
looks like its probably something with symantec...we'll see
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tolinromeAuthor Commented:
The problem was Symantec antivirus was causing the problem. with the vssadmin list writers command there were 8 list providers showing, after disabling the anti virus, the command then showed only one list afterwards, the vss service - which is normal.
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noxchoGlobal Support CoordinatorCommented:
What exact antivirus version? This info would be helpful for others.
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