I have a new customer who has a domain setup on a Windows server2003 standard. The company that originally set this up locked it down so tightly with group policy that the users cannot install software on their own desktops.
Cannot even use the cd-rom on their desktop. They have to call this company in to install a newer version of quickbooks, or any updated software. They are not under contract with the previous company and get charged outrageous amounts of money every time they come out. An example of this would be the new version of quickbooks. They were charged for a 3 hour install @ $150 per hour. There are only 4 desktops on this domain.
They are being raped by the former IT company. The former IT company refuses to come and open up some restrictions in the group policy, saying “It needs to be that way or you will have more problems. They cannot even install a new printer to a local machine. Anyway I do not have much experience with Group Policy and am just looking to give users the ability to perform their own software upgrades and printer installs. Not sure where in the group policy object to do that. Any help would be greatly appreciated.