How do you make Dynamics GP 9 print one Payable Transaction per page in the Edit List

One of my users had this working for years and this morning it doesn't page break.  It is only on her PC... the rest of the GP users are printing one per page.  I have had her exit and reboot, but now change.  Thanks.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Victoria YudinOwner / Dynamics GP ConsultantCommented:
Sounds like you have a modified report for the Payables Edit List.  Did something change on the user's computer or on your network recently?  

Does the report print correctly if you log into GP on the 'problem' as another GP user?  If so, then I would suspect the GP user is not pointing to the correct modified report.

Does the report print correctly if you log into GP as the 'problem' GP user on someone else's computer (where it's working correctly)?  If so, then I would suspect that GP on the 'problem' computer is not pointing to the right Reports.dic file.
sdedolaCTOAuthor Commented:
I logged on to GP on her PC using my credentials and the reports work correctly.   Can you advise how to fix from here?  Thanks.
sdedolaCTOAuthor Commented:
Found this online.  It turns out that this user lost their access to the custom reports in the security section of Dynamics.  Thanks.

If you have Microsoft Dynamics GP ERP, formerly known as Great Plains Dynamics and eEnterprise, implemented in your organization, it is often the case that you need custom reports, especially Sales Invoice, Order, Return, Backorder, Quote. Likely the candidates to be on your modified Invoice are Logo, Disclaimers, Special Instructions. We assume that you are on Dynamics GP 10.0 and we will give you highlights on how to modify forms in GP ReportWriter:

1. Security for the user to use Report Writer. Please, login Dynamics GP as sa – this is MS SQL Server System Administrator account, it is required to update user access on MS SQL master, DYNAMICS and Company DB records level. Tools->Setup->System->User Security, pick the user id and the company and mark IT Operations Manager role. You do not need this step if your company is very small and Great Plains Security is not a big concern and you could allow modify GP forms under SA user ID

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Tax / Financial Software

From novice to tech pro — start learning today.