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Office 2007 hyperlinks not working in Windows 7 Enterprise x64

Posted on 2010-04-01
Medium Priority
Last Modified: 2012-08-13
When I attempt to add a hyperlink in office 2007 (Insert > Hyperlink) the contents of our mapped (M drive) do not appear.

The drive is mapped and when I click browse folders (folder icon on the right) I am able to see the contents but this is not ideal for some (picky) users

This happens in all office 2007 products outlook, excel, word.

I have another drive mapped, the H drive which is on the same file server just a different folder which does appear.

I also have another drive letter mapped which is the z: drive which appears (different file server).

This is happening to all the machines on my network which I have recently imaged with a clean image of Windows 7 enterprise.

We are using a 2008 File server.

Tried reinstalling still no luck, Tried Safe Mode no luck, Tried Disabling Add Ins, No luck. Please help me out!!
Question by:bvpit
  • 2

Author Comment

ID: 29381507
I just tried installing office 2010 beta just for kicks, and it works I am able to view the contents of the M drive when inserting hyperlinks. Still no luck on office 2007
LVL 101

Expert Comment

by:John Hurst
ID: 29383729
Look in Outlook -> Tools -> Trust Center -> Automatic Download. I turned that off (be careful), but in there is attachment and download handling. Check there. Also Actions -> Junk Email and check the handling options in there. I went through those two places and I can use links fine. ... Thinkpads_User

Accepted Solution

bvpit earned 0 total points
ID: 30642766
I called microsoft there is a hotfix kb970950 for x86, but all of our machines are x64 and there is no hotfix for this yet.

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