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MS PowerPoint 2003 Issue - Some Controls on this presentation can't be activated.

Our training dept made a ppt presentation that has audio\video with MS PPT 03, but when opening this file on PCs with Office 2002, we get the error message below. The ppt file is shared on the network.

Microsoft PowerPoint

Some controls on this presentation can't be activated. They might not be registered on this computer.
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occredit
Asked:
occredit
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1 Solution
 
Echo_SCommented:
I'm going to guess you have some SWFs embedded in the file and PPT needs you to go download the latest Flash player in Internet Explorer. Those are the most common controls that trigger this, I think. But it could also be something like SWIFF Point Player (I think that's the name of it) control it's looking for.

Do you know if the file has SWFs embedded in it? Or possibly other media? That's where I'd begin...
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occreditAuthor Commented:
The audio is all .wav and the video is .avi

Viewing this ppt on IE.

On windows XP machine with IE6-8 and office 2003 - Works

On windowsXP machine with IE6 and office XP - Does not work
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Echo_SCommented:
I'm confused. You're viewing it in IE? I thought you were opening it with PPT 2003 and 2002 (XP)?

How did you insert the AVI? Maybe you used a media control of some sort.

You may be able to open the file in 2003 and go to File Properties and see if anything is listed on the Contents tab. That may provide you with a better clue of what kind of control is causing the problem.
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occreditAuthor Commented:
Sorry for the confusion. This ppt file is linked and shared on our intranet website. When our users click on the link, the presentation loads and we get that error message. The pages comes up, but audio and video are not displaying correctly.
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Echo_SCommented:
Thanks for the clarification. The presentation is loading in PowerPoint, then, after you click the link on your Intranet?

If that's the case, then that takes me back to the question about how the video was inserted and the suggestion to check the Contents tab in PPT 2003 File | Properties.
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occreditAuthor Commented:
We did further testing and found out that PCs with windows 2000 only had this issue. We only have 10 that are on w2k out of 500 so it's not a big deal. Thanks again for your suggestions. It would have been nice to find a workaround.
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