Having RWW trouble with second server in an SBS 2008 installation

I have recently installed an SBS 2008 server.  Everything has worked perfectly (for a change) so far.  I added an additonal Server 2008 box to serve as a web server.  The installation went fine, I added it to the SBS domain and ran updates.  When I log in to RWW from home, I can see the server as a member of the Servers Computers group but when I attempt to login to it using my admin account, I get the following error : "The computer you are trying to connect to cannot be contacted.  Verify that it is turned on, is awake and is connected to the network."

I am wondering is it possible to control a second server through RWW?  Any help would be appreciated.
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galdahallaAsked:
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B HConnect With a Mentor Commented:
you might need to adjust the windows firewall settings on the second 2008 box... to allow you to connect to it.

also you might need to adjust its 'remote' settings to allow you the privilege of connecting to it
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manav08Commented:
Can you open up SBS COnsole -> Network -> Connectivity and then press Fix my network. as shown..
screen46.png
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manav08Commented:
Also for RWW you must forward these ports -  80, 443, 987.
Please confiem that they are already forwarded on your router/firewall.

Have you tried Remoting in from another PC?
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manav08Commented:
Also confirm that this new Server 2008 machine has DNS entries setup correctly and port 3389 on it is open
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galdahallaAuthor Commented:
I have 8 clients all working OK through RWW but the 2nd server is the only one with a connection problem.  I ran the Fix My Network wizard but no joy.  I'm only somewhat familiar with working in the DNS snap-in.  Can you give me some detail about what I would need to check/do to check DNS for the second server?
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manav08Commented:
galdahalla,

By DNS entries I meant check the results of ipconfig /all and check if your Primary DNS is set to be the SBS 2008 box.
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ConchCrawlCommented:
What you are doing is going to break a lot of things with sbs 2008 installation, what you are trying to do is not a normal configuration for sbs 2008. SBS 2008 is the RWW, OWA, Activesync, and all the other stuff built into sbs.
If you have an extra external ip address you can point to the other server that you want to use for regular web sites then fine. But do NOT change the role of SBS or you are just creating yourself misery.
If you were going to do this why install SBS?
Hope this is helpful and if you need further clarification on any of the steps above or I have misunderstood something please don't hesitate to elaborate.  
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manav08Commented:
@ConchCrawl,

What he has done is - added another server 2008 as a Member Server. who says you cannot do this?? Nowhere does he suggest he is breaking the roles of the SBS!!

Are you suggesting that one cannot have a TERMINAL SERVER in an SBS 2008 environment? I have got so many of my clients running a terminal server and accessing it via RWW console.

Agreed that he should be using SBS as the webserver as well but this is an unrelated issue. It is possible that he has had to install a 32 bit web application and for this he needs to setup a seperate box.
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ConchCrawlCommented:
I agree, he can have terminal server on another server, that wasn't my issue but RWW should be on the SBS server. I may have misunderstood his original comments and if I did that is why I ask for clarification. Because it sounded like to me he moved the RWW to the other server. If I misunderstood, which is more than possible :-). Hope this clarifies what I thought I was responding too if not I'm sorry.
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ConchCrawlCommented:
Heck I may have even cross posted and didn't realize it. :-) I will double check and let you know, sorry in advance if I did.
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manav08Commented:
ConchCrawl,

Thanks for clearing that up.
I don't think he is talking about moving RWW to another server He just wants to access his other server via RWW.
It is impossible to move RWW to another server as it comes binded with SBS and Microsoft doesn't sell it as a seperate component. If someone manages to break it and workout a way of installing it on another server, please let me know as I would like Windows Server 2008 to have that feature :-)
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ConchCrawlCommented:
Well, unfortunately on my first read I thought that is what he said, I'm always amazed by what people will do to treat SBS as a regular stand alone server:-), but now after rereading his comments I can clearly see what he is trying to do. Sorry for the confusion. I will now go and put my head in a bucket of ice water and post a better response :-)
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ConchCrawlCommented:
>>>The computer you are trying to connect to cannot be contacted
please post "ipconfig /all" from the new server 2008. It sounds like you have something on the default nic misconfigured, you should only have the ip address of the sbs server in the dns settings and of course the gateway should be your router.
another thing to check is make sure your dns on the sbs server doesn't have another ip address for the server 2008.
Hope this helps.
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rakoczyConnect With a Mentor Commented:
Remember to revert all settings changed for troubleshooting purposes.

1. Disable windows firewall on SBS and the new server for troubleshooting purposes.
2. Confirm basic network communication.
Ping the new server from SBS and the other way around. Ping both by computername AND by FQDN (server.domain.local). Any problems here should lead you into checking IPv4 settings on the new server. Make sure it points to the SBS as DNS and have a static IP in the same subnet as the SBS. Also make sure it has the correct gateway set.
3. Confirm baskic RDP settings.
Start - Right-click "computer" and select "properties". Click "Remote Settings" in left menu. Make sure "Allow connections.." is selected. Use "less secure" for troubleshooting purposes. Click the button "Selected Users" and make sure your user is in this list or a group that you belong to is in this list.
4. Confirm basic RWW settings.
Open up the SBS Console. Select the "Network" icon. Find the new server in the list. Select it. Click "View computer properties" in the right menu. A new window pops up. Select "User Access". Find your user in this list. Make sure the "Remote Access" column says "Yes" for your users. If it doesn't, set the "Can log on remotely to this computer" setting for your user.

Give me a feedback on how this goes for you or if you see any new issues.

Regards

Rakoczy
 
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rakoczyCommented:
Also do a mstsc /admin /v:new_server_name_here from a w7 or vista computer in your network and see how that goes. If you have XP, change the /admin switch with /console.

good luck.
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galdahallaAuthor Commented:
I appreciate everybody's help and suggestions.  It was indeed a problem with the 2nd server's Windows Firewall settings (couldn't ping from the SBS server) and the remote settings were not set to allow connections plus there were no users in the list except the account I created for the second server.   Again thanks to everybody for their input.
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