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VMware ESXi 4.0 PSoD Help!

Posted on 2010-04-02
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Last Modified: 2013-11-11
We just bought a Dell PowerEdge 2970 and installed ESXi 4.0 on it. We used VMware Converter to migrate all the VM's off of VMware Server with a Windows Backbone to this new ESXi host. Almost every 48 to 72 hours the host freezes up and gives us the PSoD.

 Attached is a picture of the PSoD with a "PCPU 7 locked up. Failed to ack TLB invalidate." However today we received a "PCPU 8 locked up. Failed to ack TLB invalidate."

Any help here would be nice...

PSoD.jpg
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Question by:jhakie
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by:vmwarun - Arun
ID: 29460430
1.I guess one of your physical CPU(s) or one of the cores in either of the CPU has a problem.
2.How old is your Dell PE 2970 BIOS ? Have you updated it recently ?
3.Is this the only ESXi 4.0 Server in your environment ? Do you have spare hardware ?
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by:jhakie
ID: 29559629
1.I guess one of your physical CPU(s) or one of the cores in either of the CPU has a problem.

This is what i thought too just judging by the description.

2.How old is your Dell PE 2970 BIOS ? Have you updated it recently ?

I will have to check to see if there is an update available, this could be an issue and hopefully is. I would hate to have to replace the CPU on a machine that is weeks old.

3.Is this the only ESXi 4.0 Server in your environment ? Do you have spare hardware ?

Yes, this is the only ESXi server. This is a trial run of VMware for my office and the way things are going its not looking so great right now! ;-) I will get back to you on Monday about the BIOS.

arunraju -  Thanks for the KB article.

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by:vmwarun - Arun
ID: 29650339
Its my pleasure.
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by:jhakie
ID: 29920379
Does anyone think that this could be an issue with the type of CPU perhaps? The old box had Intel Quad Core and the new box has AMD' 6 cores...Not sure if that matters in VM world or not. Thoughts?
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by:vmwarun - Arun
ID: 29925832
CPUs of either vendors could fail.
What about BIOS ? Is it updated or is it old ?
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by:jhakie
ID: 31191366
The BIOS is up to date with the 4.1.1 from Dell. Any other thoughts?
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by:jhakie
ID: 31192235
I think that I found the VM that has been causing this machine to crap out...See the attached picture.
photo.jpg
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jhakie earned 0 total points
ID: 32169628
Here is a thought...How about I update to hypervisor so that it has all the latest patches!?!?!?!?

Stupid me...I did this and the PSOD has gone away.
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