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Troubleshooting Synergy errors

Posted on 2010-04-02
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Last Modified: 2013-11-29
I have a Vista machine hosting Synergy.  I'm connecting to it from a Macbook, which is using Synergy KM.  I did an update to Vista and that wiped out many of my configurations - cookies, Start menu items, etc.  I now can't connect to the Vista machine from the Macbook (OS X 10.6.3).  When I go into the SynergyKM preference and click the "Open Log File" button, I get this error:

The operation couldn't be completed because an error occurred:
 (MacOS Error code: -116)

In the About tab, I see this:

Status: Error: 'Unknown screen name Macbook-2'

 In the Server Configurations tab, I have 192.168.0.3 and Macbook for the screen names.

Does anyone have some suggestions on how I can fix it?
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Question by:brettr
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Expert Comment

by:Jason Watkins
ID: 29556794
If it is the Synergy listed here; http://synergy2.sourceforge.net/ 
It makes no mention of Vista.

Try again with the Vista firewall turned off.
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Author Comment

by:brettr
ID: 29563360
Far as I know, there is only one synergy.  Vista firewall is off.  This use to work fine.  I went on vacation for a week, came back and did a Windows update.  It hasn't worked since.  The Windows update also cleared out all of my settings, such as cookies, programs in start menu, etc.
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LVL 27

Expert Comment

by:Jason Watkins
ID: 29575085
Is your user profile corrupt? Sounds that way.
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Author Comment

by:brettr
ID: 29575450
You mean the OS profile?  Not if Synergy is the only thing having issues.

Where is the synergy config file stored?  Maybe I can remove the Macbook-2 entry from there.
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Expert Comment

by:Jason Watkins
ID: 29575915
The config. is in different places, depending on what platform you are running.

http://synergy2.sourceforge.net/running.html
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Author Comment

by:brettr
ID: 29576718
I definitely don't see a Macbook-2 in there either.  Where would it be getting that name?
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Expert Comment

by:Jason Watkins
ID: 29586439
I would think 'Macbook-2' comes as a default name for a configuration that already exists and has been created again.
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Author Comment

by:brettr
ID: 29590144
Do you know where I can find it?
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Accepted Solution

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Jason Watkins earned 2000 total points
ID: 29793258
Not off-hand, sorry. Try looking in the program's general configuration settings.
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Author Comment

by:brettr
ID: 29794352
I did a full file content search across my Macbook but didn't see anything.  Thanks.
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