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Error when trying to load apple mobileme on Windows 7 64-bit I get "The procedure entry point sqlite3_file_control could not be located in the dynamic link library sqlite3.dll"

I'm running Windows 7 64-bit.  I loaded itunes and then mobileme.  When trying to open mobile me I get the error:  The procedure entry point sqlite3_file_control could not be located in the dynamic link library sqlite3.dll

I have reloaded both applications but no luck.
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digraj
Asked:
digraj
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1 Solution
 
sfossupportCommented:
What version are you installing. I would make sure I have version 1.5 or later which is win 7x64 compatible.
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digrajAuthor Commented:
I am using version 1.5
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dallasgirlCommented:
I am experiencing exactly the same error.  Running Windows 7 64-bit, with iTunes 9.1 and mobile me version 1.5.  How do I correct the error?
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sfossupportCommented:
Found the following on the apple support site. Basically apple needs to fix this. Its not a problem if you do not have any other program using sprite3.dll.

It's the sqlite3.dll causing the problem, but it seems that it can be a number of different dlls. Your error message should tell you which one MobileMe is trying to use.

After searching the drive for DLLs with the same name, and a bit of careful renaming, I found that MobileMe was calling the one in c:\Windows\SysWOW64. I renameed this one temporarily, and MobileMe then worked. However, I'm not prepared to leave this renamed due to the possibility of other side effects.

Basically, Apple needs to fix MobileMe so that it calls it's "local" DLLs, rather than ones it finds elsewhere.

http://discussions.apple.com/thread.jspa?threadID=2387347&tstart=0

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digrajAuthor Commented:
Sfossuport:  Thanks for the valuable input.  I just got off chatting with Apple support.  They were clueless about the issue and I had them escalate it too. We're all waiting now.

For the time being I did tray your temp solution and it did work.  I renamed the dll file to sqlite3-old.dll and mobile me works.  I'm going to see if this has any affect on my pc.  (fingers crossed).
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dallasgirlCommented:
According to Apple support, this is a known problem.  They also had me rename the sqlite3.dll file, and it worked as well.  We'll both have our fingers crossed that it doesn't affect other PC files...
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digrajAuthor Commented:
Ok folks - I'm closing this one out and giving credit to sfossupport for helping us out.  Thanks for the quick resolution.
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digrajAuthor Commented:
UPDATE:  I am finding that changing the file name sqlite3.dll WILL AFFECT other windows programs.  They start malfunctioning in strange ways.  I am also using Windows Live Sync to synchronize files on multiple computers and this has begun malfunctioning after the change.
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digrajAuthor Commented:
Guys.... Here is the latest form apple....

Mark here again.  Updates have been released for iTunes and MobileMe Control Panel that should resolve the issue you have been experiencing.  Please use Apple Software Update to update your software to iTunes 9.1.1 and MobileMe Control Panel 1.5.2.

The following article contains detailed directions for installing Software Update if necessary, and steps for using Software Update:

Using Software Update for Windows to keep your Apple software up-to-date
http://support.apple.com/kb/HT2305

After the update is complete, please restart your computer and run Software update again to ensure that all updates have been installed.  When there are no further updates, test syncing between the computer and MobileMe.  If you still have difficulty syncing, please reply to let me know.

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

Sincerely,

Mark
MobileMe Support Senior Advisor
http://www.apple.com/support/mobileme/ww
http://www.me.com/help
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