digraj
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Error when trying to load apple mobileme on Windows 7 64-bit I get "The procedure entry point sqlite3_file_control could not be located in the dynamic link library sqlite3.dll"
I'm running Windows 7 64-bit. I loaded itunes and then mobileme. When trying to open mobile me I get the error: The procedure entry point sqlite3_file_control could not be located in the dynamic link library sqlite3.dll
I have reloaded both applications but no luck.
I have reloaded both applications but no luck.
sfossupport
What version are you installing. I would make sure I have version 1.5 or later which is win 7x64 compatible.
ASKER
I am using version 1.5
I am experiencing exactly the same error. Running Windows 7 64-bit, with iTunes 9.1 and mobile me version 1.5. How do I correct the error?
ASKER CERTIFIED SOLUTION
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ASKER
Sfossuport: Thanks for the valuable input. I just got off chatting with Apple support. They were clueless about the issue and I had them escalate it too. We're all waiting now.
For the time being I did tray your temp solution and it did work. I renamed the dll file to sqlite3-old.dll and mobile me works. I'm going to see if this has any affect on my pc. (fingers crossed).
For the time being I did tray your temp solution and it did work. I renamed the dll file to sqlite3-old.dll and mobile me works. I'm going to see if this has any affect on my pc. (fingers crossed).
According to Apple support, this is a known problem. They also had me rename the sqlite3.dll file, and it worked as well. We'll both have our fingers crossed that it doesn't affect other PC files...
ASKER
Ok folks - I'm closing this one out and giving credit to sfossupport for helping us out. Thanks for the quick resolution.
ASKER
UPDATE: I am finding that changing the file name sqlite3.dll WILL AFFECT other windows programs. They start malfunctioning in strange ways. I am also using Windows Live Sync to synchronize files on multiple computers and this has begun malfunctioning after the change.
ASKER
Guys.... Here is the latest form apple....
Mark here again. Updates have been released for iTunes and MobileMe Control Panel that should resolve the issue you have been experiencing. Please use Apple Software Update to update your software to iTunes 9.1.1 and MobileMe Control Panel 1.5.2.
The following article contains detailed directions for installing Software Update if necessary, and steps for using Software Update:
Using Software Update for Windows to keep your Apple software up-to-date
http://support.apple.com/kb/HT2305
After the update is complete, please restart your computer and run Software update again to ensure that all updates have been installed. When there are no further updates, test syncing between the computer and MobileMe. If you still have difficulty syncing, please reply to let me know.
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Sincerely,
Mark
MobileMe Support Senior Advisor
http://www.apple.com/support/mobileme/ww
http://www.me.com/help
Mark here again. Updates have been released for iTunes and MobileMe Control Panel that should resolve the issue you have been experiencing. Please use Apple Software Update to update your software to iTunes 9.1.1 and MobileMe Control Panel 1.5.2.
The following article contains detailed directions for installing Software Update if necessary, and steps for using Software Update:
Using Software Update for Windows to keep your Apple software up-to-date
http://support.apple.com/kb/HT2305
After the update is complete, please restart your computer and run Software update again to ensure that all updates have been installed. When there are no further updates, test syncing between the computer and MobileMe. If you still have difficulty syncing, please reply to let me know.
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Sincerely,
Mark
MobileMe Support Senior Advisor
http://www.apple.com/support/mobileme/ww
http://www.me.com/help