Cannot send email with attachments - with a twist
Posted on 2010-04-02
I have a customer in an office setting. The office provides free wireless access (secured) to its employees/contractors.
I procured and setup a new Dell desktop computer to replace an ailing Win2k pc. The computer is new, and has Windows 7 32bit. Since you can't run OE, I elected to install Thunderbird as the email client. I setup the account per the provider's POP settings.
The issue is; I am able to send/receive emails and even receive emails with attachments but cannot send emails with attachments (I should say attachments of about 10kb I can send).
-Setup the same POP account settings in Outlook 2007 - same result
-Uninstalled all security software on the client's computer - same result with Thunderbird and Outlook 07
-Setup up the customer's account on my computer (Win7 64bit) in Outlook 2007 - same result
-Setup the customer's account on a virtual XP computer - I can send attachments without any issues.
-Restarted the old Win2k computer and attempted to send an email with attachment (+/-1MB) – this was successful
-Verified the settings in the OE in old Win2k computer matched the new computer
What is holding this back?