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Cannot Delete the Business Contact Manager Toolbar in Microsoft Outlook 2007

My PC is an HP e9150t quad core machine using an Intel i7 CPU (920@2.67 GHz). I have 8 GB of RAM and am running Windows 7 Home Premium-64-Bit. I have Microsoft Outlook 2007, and since I have never used it and never intend to use it, I wanted to delete the toolbar for the business contact manager.

I went to View > Toolbars > Customize > Clicked on the Business Contact Manager for Outlook toolbar (which was checked) > Selected Delete > Confirmed that yes I did want to actually delete it when the message came up > The toolbar was now gone from the list of toolbars, and I clicked close for the customize window.

When the window closed, the toolbar was still showing on the top of my Outlook, and when I checked the available toolbars again it was back as though I never tried to delete it. I closed down and reopened Outlook, without impacting anything.

What do I need to do to get rid of this thing or at least have it not display?

Thank you for your help.
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photoman11
Asked:
photoman11
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1 Solution
 
Alan HardistyCo-OwnerCommented:
Go to control panel / programs & features and uninstall Business Contact Manager and SQL 2005 related items (unless you need those for something else).

That will remove it for you.
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photoman11Author Commented:
Thank you very much. What would SQL 2005 also be used for? I have numerous programs on my computer so is there any way to find out if any of them besides Outlook 2007 needs SQL 2005 ?
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Alan HardistyCo-OwnerCommented:
Not sure what else might be using SQL 2005 but I know Business Contact Manager uses it.  If you don't remove it, you will most likely get errors about SQL after a reboot.
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ashishkpandeyCommented:
To remove BCM please go to the following location Tools --> Trust Center --> Addins ----> Coom -addins and click on Go button
Please uncheck the BCM

Also go to Tools --> Trust Center --> Addins ----> Select Exchange client extensions and then click on Go button
Please uncheck the BCM

If this does not work then you can permanently disable this addin from outlook using the following methods:

Open registry editor
Go to HKCU\Software\Microsoft\Office\Outlook\Addin

Expand the addin Key and disable the BCM by renaming it

If you do not find the addin listed there then go to the following registry
HKLM\Software\Microsoft\Office\Outlook\Addin

Expand the addins key and try renaming the BCM

Hope this helps
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photoman11Author Commented:
Hello,

I get as far as "Please uncheck the BCM " and I get a pop-up message that this can only be done by the administrator. I searched within Outlook when it was opened, on how to change it to be run as the administrator and could not find an answer.

So I shut down Outlook and tried to open it as administrator and could not see an option on the right click-context menu to do so. how can I do this?

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ashishkpandeyCommented:
You need then to do this by registry. Type regedit in search area. Then do a right click on the regedit and select run as administrator.

Then do the following:
Go to HKCU\Software\Microsoft\Office\Outlook\Addin

Expand the addin Key and disable the BCM by renaming it

If you do not find the addin listed there then go to the following registry
HKLM\Software\Microsoft\Office\Outlook\Addin

Expand the addins key and try renaming the BCM

Hope this helps
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photoman11Author Commented:
I looked in both places and as can be seen in the attached files, there is no key named BCM. What do you suggest?
HKLM.jpg
HKCU.jpg
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ashishkpandeyCommented:
My apologies:
Please navigate to the following key:
HKCU\Software\Microsoft\Office\12.0\Outlook\Addin
HKLM\Software\Microsoft\Office\12.0\Outlook\Addin
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Alan HardistyCo-OwnerCommented:
I would have thought Add/Remove Programs via Control Panel would be a whole lot easier than what you are currently doing, messing with the registry and potentially crippling your machine if you don't know what you are doing.
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photoman11Author Commented:
I'm not sure why I didn't remove the program via control panel either. But it does dead-end so far after a restart of Outlook, it seems fine.Thank you very much for your help.
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