Windows 7 Pro Displays "Preparing Desktop" Message (Intermittently) Upon Login
Posted on 2010-04-02
I'm running Windows 7 Pro on a Dell Latitude E5500. The machine is approximately two months old. During the past 2 weeks, I'm experiencing the following behavior.
Upon login, immediately after I enter my password, a "Preparing Desktop" message displays for approximately 10-15 seconds. After the message displays, I am logged into the machine as a guest user. If I restart the machine, I can login to the admin account as usual (without the "preparing desktop" message). This problem is intermittent and is happening approximately once out of every four logins.
An error message in the system tray indicates that I should "see event log" for details. I do not know how to access the event log, nor would I know what to look for if I found it.
Thanks in advance for your help.