What can I do to prevent latency problems between that cause characters not to appear on the screen for several seconds during a terminal server session (see body)
What can I do to prevent latency problems between that cause characters not to appear on the screen for several seconds during a terminal server session.
Our organization currently has the Windows Server 2003 terminal servers located in one office.
Then when users at other offices connect to the terminal servers using Remote Desktop and type characters onto the screen, they have to wait several seconds for the characters to appear.
Although all five of our office are only a couple blocks away from each other, they share their network connection via a WAN connection that uses the internet as a VPN.
We need to prevent this latency issue.
What can we do to fix this problem?
Our organization currently has the Windows Server 2003 terminal servers located in one office.
Then when users at other offices connect to the terminal servers using Remote Desktop and type characters onto the screen, they have to wait several seconds for the characters to appear.
Although all five of our office are only a couple blocks away from each other, they share their network connection via a WAN connection that uses the internet as a VPN.
We need to prevent this latency issue.
What can we do to fix this problem?
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That's true, besides the bitdepth and big images points, which can checked out immediately, you should first do some analysis to get an idea of the bottleneck. In particular before you do some big money decisions ...
Before you go increasing the links I would make sure it is a network problem as very high cpu utilization can cause the problem described.
I have experienced this with our users when an app has crashed and the cpu is running at 90% to 100%.
Also you need to look at the link utilization and what type of traffic. Are users doing big downloads all day long flooding the link with non work related traffic?