How to use a PC headset to make calls on a PBX line?
Posted on 2010-04-03
For short: this is what I would like to do: Use a headset connected to my PC to make and receive calls using a PBX line (connected to my PC or a server).
This might be a though question to get it explained. But I'll try.
This is the situation. At the university we all have fixed lines, connected to a PBX central I guess. At least we use "Siemens HiCom" Phonesets. I live in Belgium.
What I would like to do is use a headset connected to my PC to make outbound calls using my fixed phone's line. And preferably receive incoming calls as well.
I am a network and system administrator but we do not have any control over the telephone part. It's a completye different department that is managing that.
The options that I see is setting this up on my own PC or setting up a small server that has an outbound line connected to it, which I connect to over IP with my softphone on the PC.
But because I'm a complete newbie to everything that is VoIP related I don't know how to set ip up.
1. Is it possible on your own PC?
2. If so, what (hardware)card do you need and what software?
3. If I would set it up on a server what are the options? Asterix or Office Comm. Server? And what hardware needs to be in that machine to be able to use the fixed line?
4. Can it be just an ordinary PSTN modem card? Or do I need to buy special hardwware cards to give it an outbound line?
I realize of course I can just buy a headset for the fixed phone. But it IS really pricy and sooner or later we will be rolling out a VoIP system university wide.
I hope it's explained clearly enough. Otherwise just ask me.
Thanks in advance.