• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 497
  • Last Modified:

plesk dns issue

hello,

I'm having issues about plesk dns configurations. Domains cannot open with www prefix.
I mean when I try to reach example.com thats opening website. but if I try to reach www.example.com, its openin default plesk page (probably redirecting IP).

my dns conf :

*.example.com.      CNAME      example.com.
      *.webmail.example.com.      CNAME      example.com.
      85.17.93.131 / 24      PTR      example.com.
      ftp.example.com.      CNAME      example.com.
      mail.example.com.      A      85.17.93.131
      n2.example.com.      A      85.17.93.181
      ns.example.com.      A      85.17.93.131
      ns1.example.com.      A      85.17.93.131
      example.com.      NS      ns.example.com.
      example.com.      NS      ns1.example.com.
      example.com.      NS      ns2.example.com.
      example.com.      A      85.17.93.131
      example.com.      MX (10)      mail.example.com.
      example.com.      TXT      v=spf1 +a +mx -all ip4:85.17.93.131
      webmail.example.com.      A      85.17.93.131
      www.example.com.





thanks
0
middleofnowhere
Asked:
middleofnowhere
  • 3
  • 2
1 Solution
 
ajay_mhasalCommented:
HI,

Edit last line of your configuration as follows.

www.example.com.      CNAME      example.com.

And then restart dns service, Pl take a note that it may take some time to get update globally depending on your TTL settings of DNS.
0
 
middleofnowhereAuthor Commented:
allright. probably I made mistakes on dns configurations. I've added line that you said. but its stil same.
so I have two domains :
medyafil.com
tiptak.com

tiptak.com is working with www prefix. but medyafil.com have issues on www prefix. I checked via www.intodns.com and its looking working well. but it seems there is reverse dns issue on my server. I also should configure reverse dns but I dont know how can I make it.
0
 
ajay_mhasalCommented:
Hi,

After checking for both the domain i found that theDNS is working fine and pointing it to the right IP even with www prefix for both the domains.

I  think the issue is of plesk pl. visit http://www.mikcx.com/plesk-server-www-prefix-not-working/ for more details.

I hope this will help!
0
 
middleofnowhereAuthor Commented:
what can I say man. you saved my hours :)

thank you so much for your help!
0
 
middleofnowhereAuthor Commented:
just great! :)
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now