plesk dns issue

hello,

I'm having issues about plesk dns configurations. Domains cannot open with www prefix.
I mean when I try to reach example.com thats opening website. but if I try to reach www.example.com, its openin default plesk page (probably redirecting IP).

my dns conf :

*.example.com.      CNAME      example.com.
      *.webmail.example.com.      CNAME      example.com.
      85.17.93.131 / 24      PTR      example.com.
      ftp.example.com.      CNAME      example.com.
      mail.example.com.      A      85.17.93.131
      n2.example.com.      A      85.17.93.181
      ns.example.com.      A      85.17.93.131
      ns1.example.com.      A      85.17.93.131
      example.com.      NS      ns.example.com.
      example.com.      NS      ns1.example.com.
      example.com.      NS      ns2.example.com.
      example.com.      A      85.17.93.131
      example.com.      MX (10)      mail.example.com.
      example.com.      TXT      v=spf1 +a +mx -all ip4:85.17.93.131
      webmail.example.com.      A      85.17.93.131
      www.example.com.





thanks
middleofnowhereAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ajay_mhasalCommented:
HI,

Edit last line of your configuration as follows.

www.example.com.      CNAME      example.com.

And then restart dns service, Pl take a note that it may take some time to get update globally depending on your TTL settings of DNS.
0
middleofnowhereAuthor Commented:
allright. probably I made mistakes on dns configurations. I've added line that you said. but its stil same.
so I have two domains :
medyafil.com
tiptak.com

tiptak.com is working with www prefix. but medyafil.com have issues on www prefix. I checked via www.intodns.com and its looking working well. but it seems there is reverse dns issue on my server. I also should configure reverse dns but I dont know how can I make it.
0
ajay_mhasalCommented:
Hi,

After checking for both the domain i found that theDNS is working fine and pointing it to the right IP even with www prefix for both the domains.

I  think the issue is of plesk pl. visit http://www.mikcx.com/plesk-server-www-prefix-not-working/ for more details.

I hope this will help!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
middleofnowhereAuthor Commented:
what can I say man. you saved my hours :)

thank you so much for your help!
0
middleofnowhereAuthor Commented:
just great! :)
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Linux

From novice to tech pro — start learning today.