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plesk dns issue

hello,

I'm having issues about plesk dns configurations. Domains cannot open with www prefix.
I mean when I try to reach example.com thats opening website. but if I try to reach www.example.com, its openin default plesk page (probably redirecting IP).

my dns conf :

*.example.com.      CNAME      example.com.
      *.webmail.example.com.      CNAME      example.com.
      85.17.93.131 / 24      PTR      example.com.
      ftp.example.com.      CNAME      example.com.
      mail.example.com.      A      85.17.93.131
      n2.example.com.      A      85.17.93.181
      ns.example.com.      A      85.17.93.131
      ns1.example.com.      A      85.17.93.131
      example.com.      NS      ns.example.com.
      example.com.      NS      ns1.example.com.
      example.com.      NS      ns2.example.com.
      example.com.      A      85.17.93.131
      example.com.      MX (10)      mail.example.com.
      example.com.      TXT      v=spf1 +a +mx -all ip4:85.17.93.131
      webmail.example.com.      A      85.17.93.131
      www.example.com.

thanks

ajay_mhasal

HI,

Edit last line of your configuration as follows.

www.example.com. CNAME example.com.

And then restart dns service, Pl take a note that it may take some time to get update globally depending on your TTL settings of DNS.

middleofnowhere

ASKER

allright. probably I made mistakes on dns configurations. I've added line that you said. but its stil same.
so I have two domains :
medyafil.com
tiptak.com

tiptak.com is working with www prefix. but medyafil.com have issues on www prefix. I checked via www.intodns.com and its looking working well. but it seems there is reverse dns issue on my server. I also should configure reverse dns but I dont know how can I make it.

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ajay_mhasal

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middleofnowhere

ASKER

what can I say man. you saved my hours :)

thank you so much for your help!

middleofnowhere

ASKER

just great! :)