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Unable to use Adobe 9.3.0 Updater on Windows 7 64-bit

I recently installed Adobe 9.3.0 on Windows 7 Pro 64-bit.  When I try to run the updater, I get the error - the update server is not resonding which means it might be offline or Internet or firewall settings may be incorrect.
I tried turning off the Windows firewall, but get the same error.
Reinstalled Adobe, no luc,.
My state tax returns require I use Adobe for electronic filing and I get a similar error when trying to submit.  

Is there port or something that needs to be opened to let Adobe communicate through my network to the internet?  I did not have this problem last year with Windows XP Pro.

Regards,
JNM
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normajm400
Asked:
normajm400
1 Solution
 
B HCommented:
adobe has very limited support on server2008/win7, especially on 64-bit...

are you required to use the updater function?  you can just disable the updater by going to help > check for updates > preferences > uncheck everything

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John HurstBusiness Consultant (Owner)Commented:
Is this Adobe Reader or Adobe Acrobat, or ... ?  I had Adobe Acrobat Standard V9 running fine and updating on Vista Business 64-bit and now have Adobe Acrobat Standard 9.3 running fine and updating on Windows 7 Pro 64.bit.

Try temporary reducing or disabling User Account Control to see if that allows updater to run. Also make sure the userid you are using has administrative privileges.  ... Thiinkpads_User
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glenn_1984Commented:
Try logging on to the computer as Administrator. Then run the update.
You can then tell your software to run as Administrator even when not logged  on that way.
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John HurstBusiness Consultant (Owner)Commented:
You can also try using the Microsoft Clean Uninstall utility to uninstall Adobe, restart, then reisntall Adobe. That may assist. ... Thinkpad_User
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normajm400Author Commented:
The updater started working fine the next day after I had rebooted the computer!  I didn't have to change any UAC settings or run as Administrator.

Thank you everyone for the suggestions.
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