Driver blocked; incompatabilty issue but can't find the app

I keep getting the Driver Blocked error message.

I want to delete the app but I can't find it under title, or Publisher.
counter-spy.jpg
mikecox_Asked:
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centervConnect With a Mentor Commented:
If you're not using sunbelt you must be using another virus option
which may think it's got competition and that can be deadly for laptop.
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Haitham_KhCommented:
Hi,

Uninstalling CounterSpy is a multi-part procedure, but it’s very simple.
 
First, do the following:
1) Uninstall CounterSpy
    a. Click on the Start menu and click on Control Panel
    b. Double-click Add or Remove Programs
    c. Find Sunbelt CounterSpy in the list and click on it
    d. Choose remove
 
2) Restart the computer.
 
3) Now, delete the following directory C:\Program Files\Sunbelt Software\CounterSpy Client, by following the directions below:
    a. Right click on Start then left click explore.
    b. Find the C:\ drive (local c) and left click on it.
    c. Find Program Files and Double-click on it.
    d. Find Sunbelt Software and Double-click on it.
    e. Find CounterSpy and click on it. Right click on the Consumer folder and left click delete. Click OK.
 
4) After you delete the folder, please go up to your Tools Menu/Folder Options. Click on the View Tab and on the Hidden Files and Folders option (this is in the scroll down list). Choose Show all Hidden Files and Folders.
 
5) Now you will need to go back to the C:\ drive (local c)
    a. Find Documents and Settings and left click on it.
    b. Find your user name and click on it.
    c. Find Local Settings and click on it.
    d. Find Application Data and click on it.
    e. Find Sunbelt Software and click on it.
    f. Right click on CounterSpy and left click on delete.
    g. Close Windows Explorer.
 
6) Restart your PC. You have now successfully removed CounterSpy 1.5 from your system.

Regards
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mikecox_Author Commented:
The second line of my question pointed out that, in "Uninstall or Change a program" Counter Spy does not appear under the "Name" column and Sunbelt does not appear under the "Publisher" column.

The error refers to the Driver: Counter Spy  could the actual application have a different name.  Even so, why doesn't the publishers name appear on the list?
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centervCommented:
You can try revouninstaller, portable free vrs to locate or check link below for files.
Startup entries counterspy

http://startups.cesam-antimalware.com/En/S/Page_7/ 
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mikecox_Author Commented:
Can't connect any of the information from that site with my problem.  There is no Sunbelt folder in the Programs folder and there are no drivers by the listed names in the Drivers folder.

This app has been responsible for crashing my Vista 7 OS twice today!
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centervCommented:
Have you tried a good reg cleaner or looked in the reg for those named files?
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mikecox_Author Commented:
No
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centervCommented:
Then those are the next steps.
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centervCommented:
I should also add to use the disk cleanup tool to remove all temp and Internet files and also the old system restores.  Run check disk as well.
Open msconfig/startup and make sure there's no entry for sunbelt or subs there
as well as in the services.
Let me know if you need directions for any of these items.
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mikecox_Author Commented:
I'm using System Suites and I am beginning to wonder if it's worth it.  I've had trouble with it on my 64bit desktop and removed it but it's still on my vista 7 32bit laptop. I used it to clean temp files, etc and I ran Reg fixer on drives and nothing from Sunbelt showed up.  I'm using it to run a "deep scan" right now
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centervCommented:
I get leery with the big suites.
I recommend and install avast free for home users. A good cleaner is ccleaner and does a decent job
of clearing up reg problem like these.
As to finding names in registry, it's like a needle in a haystack. You know it worked when the problem stops.
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mikecox_Author Commented:
I contacted Sunbelt and they told me the problem was with System Suites; I removed it and the problem is solved.
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mikecox_Author Commented:
I contacted sunbelt and they told me the problem was with systemsuite. I removed it; problem solved
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centervCommented:
Great.Thanks for feedback.
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