IE8 (WIN7 Pro) crashes trying to read site pdf
On this page - http://www.phcarts.com/index.html - clicking on left column image 'bobby jones gospels' returns the error "There is a problem with Adobe Acrobat/Reader (I have Acrobat 9 & Latest Reader). Please exit Adobe Acrobat/Reader and try again.
The file to be opened is http://www.phcarts.com/BobbyJonesAt_KPAC.pdf - Using Windows 7 Professional, IE8, cannot open file - see above error. File opens w/Reader on local WIN7 PC and in local copy of phcarts.com in IE7 - just not w/internet.
All works OK with Safari 4, IE7 w/WINXP Pro SP3, Firefox 3.6 w/internet.
With Windows 7 Professional, IE8 has crashed several times with other sites/pages.
Safari 4 (Mac) and IE7 (PC) computers do not have Adobe Acrobat.
What's Happening?
The file to be opened is http://www.phcarts.com/BobbyJonesAt_KPAC.pdf - Using Windows 7 Professional, IE8, cannot open file - see above error. File opens w/Reader on local WIN7 PC and in local copy of phcarts.com in IE7 - just not w/internet.
All works OK with Safari 4, IE7 w/WINXP Pro SP3, Firefox 3.6 w/internet.
With Windows 7 Professional, IE8 has crashed several times with other sites/pages.
Safari 4 (Mac) and IE7 (PC) computers do not have Adobe Acrobat.
What's Happening?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
acl-puzz
may be some problem due to version difference in that pdf file and I8 ...just guessing though
Ditch IE8, across 30 pc's in our network we have had so many issues with IE8 crashing etc it's become a massive annoyance.
We now use firefox and haven't had any problems now for 7 weeks.
Shayne
We now use firefox and haven't had any problems now for 7 weeks.
Shayne
There is no issue with IE8 and PDF files - I have been using IE8 a long while now on XP Pro, Vista Business and now Windows 7. No issue.
Changing browsers might possibily help, but that is a lot of work when it is not the problem in the first instance. However, you may find it helps you. ... Thinkpads_User
Changing browsers might possibily help, but that is a lot of work when it is not the problem in the first instance. However, you may find it helps you. ... Thinkpads_User
Shayneg suggested using FireFox, but forgot to mention that there is a PDF plug-in for it that you need to install.
I personally use Adobe Acrobat Standard 9 and don't have any issues in Windows 7.
I personally use Adobe Acrobat Standard 9 and don't have any issues in Windows 7.
IE8 in general is crap!, it is one of the buggiest browsers out there unfortunately!
The proper way to use IE8 is to turn on the "Compatibility mode" for everything and run it that way. Have not had any issues running IE8 since that change was made to my browser settings.
ASKER
Uninstalling AR 9 & using only Acrobat works OK
Thanks. I do not use the two products together on one machine. Glad you got it sorted out.
... Thinkpads_User
... Thinkpads_User