Link to home
Start Free TrialLog in
Avatar of RobotNixon
RobotNixonFlag for United States of America

asked on

Canon Pixma MP610 All in One Printer issue.

1 of my users has an all in one Canon Pixma MP610 and has problems with the copier. To get a half decent copy he has to bump it up to 4. What do you experts think? When set on 1 it looks blurry. It looks as if something maybe on the light or on inside of the glass. It almost looks like there is a film over top of the text on the paper. I knew if I came here I would get the right answer! Thank you experts and keep on helping people because you guys (and girls) are AWESOME!!!!
Avatar of nobus
nobus
Flag of Belgium image

is it an off-line copy?
and i suppose the scanner glass and hardware ARE clean ?
Avatar of RobotNixon

ASKER

Yes they are clean. And yes I believe it is an off-line copy. It seems the problem is coming from under the glass. Thank you for the response also.
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Yeah I was thinking the same but was unsure if I opened it, could more dirt get in than I am getting out. I also told him that it could be a lamp. Thank you very much nobus.