Cyberlink PowerDVD playback problem

Hi Experts,

When I try to play a movie or video file in PowerDVD, the movie or video freezes or stutters in playback constantly.

The movie or video will freeze as if I paused the film but the audio will sound choppy.

I tried playing the movie and video in VLC media player and it plays perfectly.

I tried PowerDVD 9 & 10 and I am still having the same problem.

Thanks Experts!
LVL 13
JeremySBrownAsked:
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Alan HendersonRetired marine engineerCommented:
How much system & video RAM do you have?

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optomaCommented:
Run CodecSniper and see if any codecs are marked as bad
http://www.videohelp.com/tools/Codec_Sniper
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acl-puzzCommented:
First of all download this
http://ftp.twaren.net/cpatch/media/k-lite/klcodec583f.exe

its an great codec-pack and use media player classic by default i use it always on my pc after that i never ever had any problems playing any formats of video

also try to reinstall power-dvd but i can assure you after installing this codec pack just play yours file on media player classic it will work fine!!

and one more thing some time video also corrupt so you cant blame any media player or codecs tools like this works on these corrupted videos http://www.repairvideo.com/download.html

Cheers
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JeremySBrownAuthor Commented:
I should of mentioned before, I was able to watch movies and video(s) before in PowerDVD, but now I can't. I can't even watch actual DVD disc movies, the same problem occurs.

vallis - I have an Abit IP35 Pro mobo, Intel Core 2 Duo with 4GB RAM. Video RAM is 512MB GDDR3.

optoma - I ran CodecSniper none are marked as bad.

acl-puzz - I downloaded and install the codec583f.exe and that didn't work. I have re-install PowerDVD, I even tried version 10 and the problem still occurs. It plays fine in VLC media player. However, I would like to play movies and videos in PowerDVD.
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optomaCommented:
Hi Jeremy
I still think its a codec issue/conflict.
Any recent media software or codec pack installed resulting in issue?

>Try Gspot app. In it hit system tab and run the list/s to see if any are marked as bad
http://www.headbands.com/gspot/v26x/GSpot270a.zip

>Run Dxdiag from run box.
If it passess:
Check under display that DirectX features are enabled
Check under sound that DirectX features acceralation is full
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acl-puzzCommented:
klite codec pack always worked for me that is y i suggested with such confidence....lol... :) sorry cant help on this more
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JeremySBrownAuthor Commented:
Hi optoma,

As far as any recent media software or codec pack.. no I haven't done nothing. It's very strange what is happening because the movie(s) and video(s) will play on VLC media player perfectly.

I ran Gspot and none are marked as bad.

I ran Dxdiag from run box, it passed, the DirectX features are enabled and the sounds features acceleration is full.
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optomaCommented:
Is strange indeed!
What about restoring back prior to when it happened.
If all is ok, keep an eye on any updates that come in for anything, MS or hardware ones
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JeremySBrownAuthor Commented:
The thing is I don't remember when this problem started. I have install all of the MS updates. Would a Windows Repair possibly work? Or do you mean system restore?
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Alan HendersonRetired marine engineerCommented:
Before trying a repair run System File Checker to restore and repair all Windows files:

Start » Run » Type "sfc /scannow" without the quotes. There's a space before the /.
Click OK.
Have your Windows CD ready to insert if prompted when repair is necessary.
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optomaCommented:
System restore may work but may not be worth it if you don't know roughly when.
I wouldn't recommend trying different system restore points.

Unsure if repair would work but never know unless tried!

Seems to be Power Dvd isuue only as Vlc works ok.
Try Revo to remove power Dvd fully and reinstall
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?part=dl-6294459&subj=dl&tag=button
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JeremySBrownAuthor Commented:
I already tried using Revo before, that didn't work.
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optomaCommented:
Thought you had done so!

Only happening with standard Dvd's and Vob files?
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JeremySBrownAuthor Commented:
It works with .avi file(s) but it doesn't work with any other video file format as of right now.

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JeremySBrownAuthor Commented:
I have tried everything that I can think of. I tried all of the above ideas, none of them worked. I even tried doing a windows repair and that didn't work. The only solution that worked was to format and re-install OS.
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