I'm helping one of my Japanese users to transfer his files over to his new(local) computer. As he has been working in Japan, I do not know what model he was using previously, I supposed it might be a Japanese notebook. He brought his backup files over here, and when the transferring commenced I noticed that most of the filenames are unreadable. It displays text like "Æ_æ¦âtâ@âCâïü@ü@üiÉlÄûè+îWüj", "Æ_æ¦ê°îpÅæ"; be it folders or files (mainly excel and word). The new computer is on Windows XP SP3 with all the latest patches.
I've applied Japanese under Languages and Advanced tab in Regional settings, but it doesn't resolve anything. Is there any solution to this?