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Abhishek_Anand

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communicator cannot retrieve contact information from outlook

Hi,
User is getting below mentioned error related to ocs

"communicator cannot retrieve contact information from outlook"

User has to start outlook every time to get rid off this problem
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Abhishek_Anand

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Its OCS 2007 R2
Then it is confirmed, this is the default.
That is not the default behavior of Office Communicator, it should only be happening if there is a missing component (no Exchange Server 2007 or Outlook 2007 deployed) or something is incorrectly configured.

Take a look at this article to start troubleshooting:
http://communicatorteam.com/archive/2008/01/29/54.aspx
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