communicator cannot retrieve contact information from outlook

Hi,
User is getting below mentioned error related to ocs

"communicator cannot retrieve contact information from outlook"

User has to start outlook every time to get rid off this problem
Abhishek_AnandAsked:
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BusbarSolutions ArchitectCommented:
I have seen that before a lot ,This is the default behavior, but why don't you try to applu the latest communicator hotfixes and outlook hotfixes and service packs as well and see if it solved, if not then this is the default behavior.
is this OCS 2007 or R2?
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Abhishek_AnandAuthor Commented:
Its OCS 2007 R2
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BusbarSolutions ArchitectCommented:
Then it is confirmed, this is the default.
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Jeff_SchertzCommented:
That is not the default behavior of Office Communicator, it should only be happening if there is a missing component (no Exchange Server 2007 or Outlook 2007 deployed) or something is incorrectly configured.

Take a look at this article to start troubleshooting:
http://communicatorteam.com/archive/2008/01/29/54.aspx
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Abhishek_AnandAuthor Commented:
N/A
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