Citrix XenDesktop 4 Remote Access Configuration Help Needed
Posted on 2010-04-04
I don’t usually ask for help. I’m usually the one giving it so this is unusual for me. So here it goes:
Citrix XenDesktop 4 with Citrix XenServer 5.5. I have a fully operational production system however this is my first Citrix XenDesktop implementation that requires remote access. Internally I can access the virtual desktops via either URL or the Citrix Online Plug-In. Incoming Internet access to this Citrix environment is via a dedicated DSL with a dedicated IP mapped in a One-to-One map to the Desktop Delivery Controller without any firewalling (during this testing phase). Outbound and other Internet activities are facilitated via a T1. This is a 20-user network so there is no Provisioning Server in this network. I cannot obtain connectivity remotely. I have created an additional entry in the User Device Addresses table however have not had success connecting via any of the Secure Access methods. I have read up plenty on the configurations and have simply failed to get it to work so I am tapping into the great resources of Experts Exchange. In essence, it works great but not remotely. Since there are plenty of variables for the remote access piece I could use some direction. I would also like to use thin-client devices remotely but assume that if I can access via a browser or Online Plug-In then a thin-client ought to connect as well. Any assistance is greatly appreciated.