MS Exchange 2003 admin

I have a server with windows 2003 Standard that is the domain controler and also the  email server with Exchange 2003.

I have a backup application that has an option to take backups of single mail boxes and it is asking me for the MS Exchange Admin user name and password.

I do nok know this username and password.

1) Is there a user account for exchange?
2) Is it the domain administrator account?
3) If there an exchange admin can i reset its password? will this cause any problems?
4) Can i create a new exchange admin account? if yes how and what credential should i give the account?

Please help.
Jack-BlackAsked:
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Hilal1924Connect With a Mentor Commented:
At this Point of time, I suggest that you seek the HP guy's Help. They should be able to assist you better in this scenario. Since this is a very little known application, resources on it are limited as well.

Regards,
Hilal
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Andres PeralesCommented:
On the server that is running Exchange, check you services.  You should see the services for Exchange, scroll to the right and see what accounts under the Log On As are running as for Exchange.  That should be the service account that Exchange is running as, or from.
 
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Jack-BlackAuthor Commented:
It says Local System
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Hilal1924Commented:
You will need to be an exchange administrator to take the backup. Usually since this is a Domain Controller as well, "Administrator" Account will be sufficient. In case You are using Veritas BackUp exec, Use the logon account that of the administrator.

Here is the Link that will help you out:

http://technet.microsoft.com/en-us/library/bb123926(EXCHG.65).aspx

Regards,
Hilal
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Jack-BlackAuthor Commented:
I tried the domain admin account but it doesn't accept it.
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Hilal1924Commented:
@peralesa
All Exchange Services run by default under Local System Account and it is not sensible to use that account for backup.

@ Jack-Black

Use the above link to configure your backup. Try with an NTBackup and see if that succeeds, if it does then Third party backup should be OK. Since you want to take a mailbox level backup, you will need to have send as and recieve as permissions for that account which can be granted by using the delegation Wizard. Here is a link for that:

http://support.microsoft.com/kb/823018

This KB is a very good reference point for understanding permissions in Exchange 2003.

Cheers,
Hilal
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Jack-BlackAuthor Commented:
Just checked my domain admin is already delegated as Exchange Full Administrator. Problem persists.
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Hilal1924Commented:
I see, Which BackUp solution are you using to take backup ?

Hilal
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Jack-BlackAuthor Commented:
HP data protector 6
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Hilal1924Commented:
Hi Jack, It is an archiving software, Not a BackUp Software.  Please go through this manual.
On Page 17 there is a chapter called "Creating  a Service Account" Follow the instructions and all will be good :)

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02049443/c02049443.pdf

It is a very nice manual and should guide you step by step. If you cant download it from there , use this link to download it.

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12169&prodSeriesId=406080

Cheers,
Hilal
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Jack-BlackAuthor Commented:
But i have another  backup job taking a backup of the full EDB and it doesn't ask for passwords.

Screen shot attached.
screen.jpg
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Hilal1924Commented:
Bro, In the manual it mentions clearly that you would need to create anew account for backUp. Please  follow the instructins and you shall be OK. I tried it and it worked fine.

Hilal
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Jack-BlackAuthor Commented:
I tried this still not working, it says

The MAPI Profile cannot be created for configuration parameters specified in "Configure Single Mailbox" dialog.

1. Check MS Exchange Administrator login/password.
 --------LOOKS OK
2. Check if "act as part of the operating system" user right is given to MS Exchange Administrator
.---NO IDEA
3. Check that mailbox for MS Exchange Administrator exists on MS Exchange Server.
 --------LOOKS Ok
4. Check whether MS Exchange Server service is running on the host running MS Exchange Server.
 --------LOOKS OK
5. If the MS Exchange Server service is stopped, start it.
----LOOKS OK
6. Examine Data Protector debug.log file for errors.
----SAYS
4/5/2010 4:56:46 PM  MSM.3324.4468 ["lib/cmn/obstr.c /main/dp56/dp60_patch/1":187] A.06.00 bDPWIN_00385
  StrToUserSessionId: "": not in correct format

4/5/2010 9:07:51 PM  BSM.5040.3296 ["lib/snmpnt/snmp.c /main/dp56/dp60_fix/1":733] A.06.00 bDPWIN_00385
Failed to send SNMP trap. Check SNMP service configuration.


4/6/2010 10:48:30 AM  CRS.1280.1288 ["lib/cmn/win32io.c /main/dp56/dp60_fix/2":312] A.06.00 bDPWIN_00385
OB2_OpenFile: CreateFile() failed, errcode=5 [file=C:/Program Files/OmniBack/config/server//dltemplates/schedules/mailbox/]

4/6/2010 10:49:16 AM  CRS.1280.1288 ["lib/cmn/win32io.c /main/dp56/dp60_fix/2":312] A.06.00 bDPWIN_00385
OB2_OpenFile: CreateFile() failed, errcode=5 [file=C:/Program Files/OmniBack/config/server//dltemplates/schedules/mailbox/]
 
7. Start the configuration once more.

8. Create MAPI Profile manually (see Data Protector MS Single Mailbox troubleshooting section for details).
.---NO IDEA
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Jack-BlackAuthor Commented:
Problem Not Solved yet.
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