Black Berry Enterprise Server Express Activation
Hello
I installed BESE on my server 2008. I added an account to administration site. create a password just one letter m. I click on activation I get the email from RIM with the ETP.DAT attachment but the BlackBerry does not activate. it just stays in activating and after awhile it shoes retrying.
does anybody have any solutions? I change some settings of the servers anti-virus to see if it helps but nothing.
I installed BESE on my server 2008. I added an account to administration site. create a password just one letter m. I click on activation I get the email from RIM with the ETP.DAT attachment but the BlackBerry does not activate. it just stays in activating and after awhile it shoes retrying.
does anybody have any solutions? I change some settings of the servers anti-virus to see if it helps but nothing.
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lenero, not sure how it is like with other providers (in other countries) but here in New Zealand, using vodafone, you need the sim card in the phone to be enabled on the special data plan used with Blackberry Enterprise Server.
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Our provider is Verizon, I called them this morning and they said the phones have the BlackBerry service package. I create the account and when I click on activte I get the email my Antivirs does not stop it of change it. but they just dont activate and I still going over what BlackBerry has on there page but nothing gets my phone to activate. any more Ideas? I already use my one time call to blackberry becuse the key was not working does anybody know how much Blackberry support cost?
If you are running an anti-spam service, stop the service during the activation. Had this same issue a few months back and this resolved it.
Call Blackberry Support and use your old case number to reach a tech, they may provide additional assistance.
Call Blackberry Support and use your old case number to reach a tech, they may provide additional assistance.
You can have a user activate without upgrading their data plan, simply connect the phone with the USB cable to the BES server and open the BES Manager. Then choose assign device.
To my knowledge this only works on Express.
To my knowledge this only works on Express.
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