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Best online backup?

I'm looking for an online backup solution for small businesses. Obviously, a reliable one.

So far I've looked into

MOZY
IDRIVE
CARBONITEPRO

The problem I run into is to reviews. Alot of people say the backup process is usually okay, but the restore process is definitely the problem with bandwidth and amount of time it takes. Any ideas?
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shankshank
Asked:
shankshank
3 Solutions
 
zero118Commented:
If I had to go with an online backup solution I would probably go with the one that has the best reviews for support only.  This is where you are going to call if you have a problem restoring.  I personally have looked into Mozy and VaultLogix (http://www.dataprotection.com/).  They both seem very stable and have decent tech support.

I also use Symantec Backup Exec to backup the servers to an external hard drive then take that drive off-site.

Good luck :-)
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mraconnorCommented:
I use Live Drive http://www.livedrive.com/ I think they are very good for the money.  

http://www.allwaysync.com/ for offline backup sync.
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craymerCommented:
We use the Evault solution from i365.  It is the best DR/HA solution I have ever used.

http://www.i365.com/
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shankshankAuthor Commented:
I have to admit,
MOZY
IDRIVE
CARBONITEPRO

all have very good pricing.

I just spoke to someone from iDRIVE. VERY helpful, I am impressed at their sales staff. I've bneen trying to find reviews but they are so mixed, i figure i'd talk to someone first hand on here :)
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shankshankAuthor Commented:
Amazon S3 seems cheap?
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shankshankAuthor Commented:
nm on aamazon.
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thompsonwirelessCommented:
I've read reviews on many services such as these and everything I've seen indicates that restoring is slow and painful.
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shankshankAuthor Commented:
I have read about the restoration process being slow also.
Obviously alot of these plans are like web hosting. They bulk up servers. As, well, backups only run once a day usually. And I assume most do off hours. So if I configure mine differently, I will see diff results.

So far I am looking at iDRIVE.

idrive has a plan with dedicated bandwidth, and also a regular plan with a more shared bandwidth.
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gmckeown99Commented:
You can also get a dedicated server for backup purposes from a number of hosters like http://www.iweb.com. Really cheap and dedicated bandwidth. You can buy USB hard drives for a few hundred bucks that will be fast and quite reliable.

A side note, if you are storing any credit card data, or personally identifiable information (PII), be very careful where you transfer that data. Lots of compliance issues to deal with.
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shankshankAuthor Commented:
iweb seems pricey.

rackspace and jungledisk seem good. jungle disk seems cheap, but the problem is i am trying to setup 4 workstations to backup crucial data. so at $5 a user, price jumps up, + storage usage at amazon s3.

But if you look at like iDRIVE, you can pay for the space, and not the per user or per server.
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gmckeown99Commented:
You seem to be on a very small budget. The question you need to ponder is what is your data worth, and what will be the cost to your business if you don't have backup, or can't access it.

$40 bucks a month for iDrive seems really cost-effective, but 2 months worth would have bought a 500GB usb drive. They susally come with backup software too.

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shankshankAuthor Commented:
The data is stored on a simple file server, which does have an external USB connected doing backups via MS BACKUP and also MS synctool for synchronization.

The issue I am faced with is user's data. Confidential data such as mailbox psts are stored locally on the user's box. By utilizing iDRIVE or like, I can have automated backups done to backup both the file server and the individual user's machines.

This implementation was for a specific client with a set budget.
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shankshankAuthor Commented:
and also a USB drive means someone has to be in charge of it at the office. I want to try to avoid that. If the server dies, fine, we can restore via USB. If the building burns, we have a guaranteed off site backup on the internet.

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gmckeown99Commented:
That's a bit more information to go on. What I suggest is to put a simple machine with drives together, then install Linux - Ubuntu server for example, then install BackupPC. http://backuppc.sourceforge.net/

It will automatically backup the user's PST files based on a Windows share through Samba. The cost of the remote backup would would more than justify the cost of the backup server machine.

I have installed this numerous times for small workgroups as well as lans with 100+ workstations. It works great and will be a hundred times faster that online backup. If your email users are like the majority, their PST files will be GB+.
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shankshankAuthor Commented:
The thing is they do not want to get another machine. Another machine is easily going to cost $500, that's usually without a service contract from dell. The problem is if a fire comes, then what? We still need to worry about offsite backups, and we don't want to rely on the users to maintain that.

Also if the user use's their laptop, and has files just on the laptop, by using somethign like iDRIVE the remote app will automatically backup the data. And if they only bring that machine into the office once a week, then the file server backups won't be up to date

Sorry for being a little vague earlier in the details.
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gmckeown99Commented:
Have a look at DriveHQ http://www.drivehq.com/secure/signup.aspx?refID=13368331

It might be the price you are looking for.
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shankshankAuthor Commented:
how about vembu?

i have not heard good things about drivehq
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gmckeown99Commented:
It's your choice. I have kind of exhausted what I can suggest.
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profgeekCommented:
Restores from offsite backup are painful, however consider the purpose of offsite backup to begin with.  First, it should never be your primary backup method.  Local backup strategies are much faster and easier (and quick to restore).  Offsite backup would be for last resort restoration, i.e. you have a disaster and all of your local backups are lost.  I use Mozy without problem for my photo backup and data backup, however, I consider it a fourth tier solution and last resort backup.  First, I create system image backups on a second internal hard drive.  Second, I backup all my data files to a local fileserver running FreeNAS (you can use any old computer to set this up).  Third tier is backup to an external (eSATA) hard drive.  Fourth tier is backup to Mozy.  Restoration of individual files can be accomplished via tiers 2 and 3, and restoration of a complete system can be accomplished quickly with tier 1.  If none of that is available (fire, flood, or whatever), then tier 4 is there for critical file restore.

Keep in mind that if you are backup up many GB of photos, data, or whatever, it will take any web-based backup solution DAYS to perform the backup.  Given that upload speeds are usually much slower than download speeds on a broadband connection, restoration won't take as long, but will still be numbered in days, or at least tens of hours, which is infinitely slower than any local backup/restore solution.  

View offsite backup as a last resort, akin to saving your important data to DVD and storing in a lock box at your bank:  Not a quick solution, but worth its weight in gold if all other solutions have failed.  Think of it as "data insurance."  You hope you never need to make a claim, but are very happy if/when that does happen.


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NujsCommented:
The question is how much space do you need and how much is your budget.
If you can afford to get a dedicated server or virtual server then that would be a really good option.
If your client is okay with $170/year then livedrive is a great option too. http://www.livedrive.com/features/packages
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