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microsymplex

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SBS Server 2003 System State backup failing

Hi,

I am using NT Backup on an SBS 2003 server and lately when it goes to take a system state backup it fails right away.  When I look in the backup log on why it failed, I see the following error code:

"COM+ REGDB Writer" has reported an error 0x800423f4

Any assistance would be a great help.

Thanks

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C3Consulting

I found the following solution according to a tech support call to Microsoft:



"I had to call Microsoft for support... here are  the case notes.
 
 PROBLEM:Unable to Backup System State using NTbackup  
 RESOLUTION:-  
 
 Ran:- vssadmin list writers and could see all the writes but when tried  to  
 take system state backup, it failed with an error.
 
 Followed an internal article and tran
 
 Net stop vss
 
 Net stop swprv
 
 regsvr32 ole32.dll
 
 regsvr32 vss_ps.dll
 
 Vssvc /Register
 
 regsvr32 /i swprv.dll
 
 regsvr32 /i eventcls.dll
 
 regsvr32 es.dll
 
 regsvr32 stdprov.dll
 
 regsvr32 vssui.dll
 
 regsvr32 msxml.dll
 
 regsvr32 msxml3.dll
 
 regsvr32 msxml4.dll
 
 Reinstalled COM+
 
   
 
 1. Backup and then delete HKLM\Software\Microsoft\COM3
 
 2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll.  
 
 3. Boot to normal mode and in Control Panel, open the Add or Remove  Programs  
 tool,  
 
 and then open the Add/Remove Windows Components tool.  
 
 Ã Checked DCOMCNFG and red down arrow on Computer
 
 2.  Distributed Transaction coordinator is running and started.  
 
 3.  Followed Q315296 How to clean up a damaged COM+ catalog
 
 4.   Errored again with:   "sub-component Com+ raised an exception"  0x8007041b
 
 5.   Stopped the System event Notification serivce and attempted to  
 reinstall Com+ again  
 
 6.   This time it was successful
 
 7.    Created a Shadow Copy on C and that was successful  
 
 8.    Attempted the System State backup of the server to C   Successful"
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Shreedhar Ette
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Thanks it worked