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I am unable to remotely set my Outlook 2007 Out of Office agent unless I VPN into our office network.

Posted on 2010-04-06
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I can access my Outlook 2007 email from outside our office network, but I can't set my out of office option unless I VPN into our network.  Since I can set out of office from inside my netowrk and outside using OWA, I would think that I should be able to set it from my notebook while on my home network without using the VPN.

I get the error:  Your Out of Office setting cannot be displayed, because the server is currently unavailable.  Try again later.
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Question by:jank_c
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by:MidnightOne
ID: 29939501
If you're using Outlook 2007 in cached mode (IIRC that's the default) then you can use Outlook without being attached to the mail server.

In essence, you have a lcoal cache of your email, but no connection.

Since OOO requires to be set on the mail server, you'll need some kind of connection, whether OWA or VPN, to that mail server.
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Author Comment

by:jank_c
ID: 29940039
I am using Outlook 2007 and have cached mode turned off.  I believe the problems occurs when cached mode is on and off.  Since I can get to my email from outside my network without the VPN.  Why must I VPN to set my Out of Office?
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by:MidnightOne
ID: 29942149
How do you get new mail outside the office into Outlook? Are you using HTTPS over RPC?
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by:jank_c
ID: 29942750
Yes.
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by:MidnightOne
ID: 30138449
Seems you're not alone. I found this blog at http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/a134e904-9a7d-4c65-ac08-1fdc143d1239 and it suggests this is fixed in Exchange 2007 SP2.
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jank_c earned 0 total points
ID: 32919425
No solution
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by:MidnightOne
ID: 32921161
I'm curious - did Exchange 2007 have service pack 2 installed?
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Author Comment

by:jank_c
ID: 32921436
Yes.  
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