SBS 2008 - Forwarding email to an external email address

I have an SBS 2008 server that I am trying to forward emails to external email addresses (x@aol.com) for the owners. I have looked at the info regarding Exch 2007 and SBS 2003. The problem is that I am not able to create a new user account with an external email address so that I can go into Delivery Options and point it to forward to that address - only internal addresses. Has someone been able to do this with SBS 2008? Am I missing something somewhere? Please adivse. Thanks.
mcolonasAsked:
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Hypercat (Deb)Commented:
Create a new Contact in Active Directory. Then, go to the Exchange management console. In the Recipients Container, click Mail Contact. Create a new Mail Contact and select "Existing user." Select the user you just created, and click Next.  The next screen will have a field for you to add an external email address for that contact.
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shauncroucherCommented:
Use the Exchange Management Console for this.

See instruction shere: http://www.msserveradmin.com/forwarding-email-with-exchange-2007/

Shaun
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mcolonasAuthor Commented:
hypercat,
In earlier versions of EXchange (not SBS2008) you could create a user with an external email address - you can not do that in SBS 2008. I have tried everywhich way to change the default domain to an external address in AD and I don't see it. If I could do that, I know how to proceed forward from there. Thanks.
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mcolonasAuthor Commented:
Shaun,
I saw that article earlier today. Again, in SBS 200 when you click on Delivery Options, you can only point to an address that is created in AD. Again, you can not create, either using the SBS Console, AD or via Exchange an external email address for a new user. Thanks for the article though...
I figure somewhere, someone has had to do this.
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shauncroucherCommented:
I have done this hundreds of times on SBS 2008.

So,

Go to Exchange Managemement Console
Go to Recipient configuration
Go to Mail contact
Right click mail contact button and click New mail contact
On first page select New contact
On second page fill in and FILL OUT EXTERNAL EMAIL ADDRESS at bottom of this page.
Continue all the way through.


Now, back to recipient config
Select mailbox of user for whom you wish their mail to be forwarded
Go to mail flow settings
Go to delivery options
go to forward to and browse and then select the mail contact

Voila

Shaun
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Hypercat (Deb)Commented:
I beg to differ, mcolonas. I have already done this on several SBS 2008 servers, so I know that it can be done exactly as I described. You have to create an AD Contact, not a user, and a Mail Contact, not a regular mailbox.
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Hypercat (Deb)Commented:
AH - I see that Shaun has given you a more complete description of the steps - you can do it his way, which creates the AD Contact and Mail Contact at the same time, or mine which uses two steps but I find more logical to my own way of thinking.
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mcolonasAuthor Commented:
I can't begin to thank you. Thanks for being so explicit. I had missed the whole 'Mail Contact' item before...
Thanks Thanks Thanks
MJ
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mcolonasAuthor Commented:
Very explicit. Very patient...
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mcolonasAuthor Commented:
hypercat,
I guess you both were on the same page and I missed it. I had to reward Shaun - sorry. But, thanks.
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shauncroucherCommented:
Glad I could help

Shaun
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