Enable Outlook Anywhere (Exchange 2007) creates error

Hi, We have a small business server 2008 setup with Exchange 2007, the default web site has been deleted, and the only sites are the SBS ones (SBS Client Deployment, SBS SharePoint, SBS Web Applications, Sharepoint Central Administration v3 and WSUS administration).  

When I go into EMC > Server Config > Client Access > Enable Outlook Anywhere, it gives an error:

Web object: 'IIS://MAINSERVER.domain.local/W3SVC/1/ROOT' cannot be found

Does anyone know how to resolve this?  Just as a side note, I can access OWA just fine from inside/outside the office, and outlook works fine using a normal connection (non https).
LVL 2
Matt KendallTech / Business owner operatorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ConchCrawlCommented:
Why would you have deleted the default web site? You should not do anything manually on SBS 2008 unless absolutely neccessary. The wizards would've gotten this all configured properly. SBS 2008 is the most integrated SBS with IIS, Exchange and Sharepoint, you should've not deleted anything.
 
0
shauncroucherCommented:
"the default web site has been deleted" ?

Who has deleted this? That's not a very good idea, you should allow default configuration unless you have a very good reason to change this.

What does the event log show for this? I'd look at repairing IIS rather than troubleshoot Exchange.

Shaun
0
Matt KendallTech / Business owner operatorAuthor Commented:
It was configured by some other guy.. I'm not sure why it was deleted, but I noticed it was gone (maybe never installed?)
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

ConchCrawlCommented:
Nope, would've been installed by default and should never be removed. If this installation hasn't gone to far or in production to long and it is an option I would reinstall SBS 2008. If not you may be looking at some long hours trying to get all of this fixed.
0
Matt KendallTech / Business owner operatorAuthor Commented:
I looked at another server running the same setup and noticed it had a Default Web Site pointing to c:\inetpub\wwwroot so I recreated it, and ran the command again.. Looks like it worked but will this cause other problems?  I'm pretty familiar with Exchange 2003 so a lot of things are kind of strange in this.. does it normally take 15 minutes to enable outlook anywhere like it's saying it will?

The exchange data is already copied onto the server so I'm hoping I can get it going from this point w/out having to do a reinstall..
0
shauncroucherCommented:
Check the event viewer, if this is clean, and remains clean after a reboot then maybe you can keep as is, but to be honest, as already stated, I'd go with flat reinstall if this is feasible. IIS is extremely important and central to SBS products.

Shaun
0
ConchCrawlCommented:
There is no comparison between SBS 2003 and SBS 2008 othere than they both have SBS in their names :-). You have all kind's of .asp and permissions issues to deal with. This is just not a stiuation where you restore the wwwroot like in the old days and it works like a regular old flat web site.
I'm not sure what you mean in "15 minutes to enable outlook anywhere" it is already enabled on the server, if you are talking about configuring outlook then no, it shouldn't. But you could have other issues like DNS and SSL cert issues to deal with.
 
0
ConchCrawlCommented:
If whomever was administering this network was silly enough (being kind:-)) to delete the default website then I wouldn't trust anything else about this machine, especially if I was going to be responsible for it and it's integrity. If only the exchange data is on the machine then that is much easier to restore than what you are about to encounter. In the past 15 minutes you've already given enough troubles you are having that would caution you to seriously consider a clean install, just my opinion :-).
0
ConchCrawlCommented:
There is one other thing call MS support tell them your situation and maybe they will bypass the $275 fee.
0
Matt KendallTech / Business owner operatorAuthor Commented:
This is the message it displayed when I ran the enable-OutlookAnywhere command:

Warning:
Outlook Anywhere will be enabled on your Client Access server after a configuration period of approximately fifteen minutes. To verify that Outlook Anywhere has been enabled, check the application event log on server MAINSERVER.

As far as the event viewer, there's no new errors (There's always been 1 error popping up that I'm still looking into, something about Exchange not finding a certificate for the domain (id: 12014), altho the SSL for exchange seems to be working fine, no errors when I browse to the external URL..)
0
Matt KendallTech / Business owner operatorAuthor Commented:
I'm thinking I'm going to take your advice and reinstall..Is it possible to just reinstall IIS/exchange without having to reinstall the whole OS?  Either way I'll have to wait for the day to end as they need the server up for now.
0
ConchCrawlCommented:
OK, in that case I'll save my comments I was about to send you :-).
How are you currently backing up exchange? with the sbs backup wizard?
Let me know, I can help you with that, hopefully not as painful as the other, well I'm sure of that :-).
0
Matt KendallTech / Business owner operatorAuthor Commented:
I was going to use exmerge on another computer to back the mailboxes up to PST files but I'm always open for better suggestions :)

What do you think about reinstalling RPC over HTTPS to fix this?  I'm installing VNC on the server now because it's threatning to take terminal services out (which I'm using to do all this, heh). I think the main problem is it thinks RPC is in the default directory but it's not there anymore.  (I actually get a login prompt when I connect via https in outlook now, but it still gives the old "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." error)
0
ConchCrawlCommented:
unfortunately exmerge is no longer supported on exchange 2007. So that is why I asked my prior question. One of the easier ways is to export/import throught the exchange management shell which has replaced exmerge. But it does have to be installed on a 32bit workstation and not the SBS server :-).
See, you keep asking about individual components and none them work entirely alone. Hence why they are so integrated and you are having so many weird problems :-).
Do you have the EMS tools installed on a separate workstation and have you used them to export/import exchange data before, if not I will post the instructions.
0
Matt KendallTech / Business owner operatorAuthor Commented:
I don't have EMS installed on another computer and haven't ever used it to export/import.  I could use the help, thanks!
0
ConchCrawlCommented:
Install/Download the Exchange 2007 SP1 Management tools here
http://www.microsoft.com/downloads/details.aspx?FamilyID=6be38633-7248-4532-929b-76e9c677e802&displaylang=en
Install the management tools only, not the entire exchange server on an xp or other 32bit OS machine. Yes it's a big file because it's actually the entire exchange install you're just not installing all of it :-). Hopy you have a good download speed.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ConchCrawlCommented:
Oh, and make sure outlook 2007 is installed on that machine.
Create a folder like D:\PSTs to export your mailboxes into. I would use an external USB drive for this connected to the SBS box.
From the SBS box open exchange management shell ant type this command:
Add-MailboxPermission -Identity Export -User Admin01 -AccessRights FullAccess
If you miss this part you will NOT be able to export your mailboxes, you should substitute user with whatever your admin account is.
Once that is all ready then this command will export all of your mailboxes to the proper folder, but no public folders.
You will perform this from the workstation you installed the 32bit tools on.
Get-Mailbox -Database 'MDB' | Export-Mailbox -PSTFolderPath D:\PSTs
0
Matt KendallTech / Business owner operatorAuthor Commented:
Thanks for all your help!
0
ConchCrawlCommented:
OK, have you got this handled from here or did you need further assistance?
0
Matt KendallTech / Business owner operatorAuthor Commented:
Just an update- I did a workaround for this issue: The situation with the server was a little more complex than I originally thought, and reloading the server would've been a pretty big job, and since the only problem was RPC over https, I just set up a software VPN (Hamachi, it's really good) for the computers that need to connect from outside the office.
0
ConchCrawlCommented:
Well Hamachi is a product we use and it should work around the problem but it really isn't a solution to your real problem. But maybe it will buy you time until you can straighten it out. But I would have to say you may think outlook anywhere (rpc/http) is your only problem but you may see more problems in the future. Just my opionion.
Good Luck, if you need further assistance on reloading SBS I would be more than glad to help.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.