Right click on Email in Notes 8.51

We have upgraded several users to 8.51 client and mail template. A couple users do not have the new options when they  right click on a mail in their inbox. We have replaced the design, and that did not help. Any ideas? We want to use the new features like "add to contacts".
MontereyAsked:
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Faber82Commented:
Try to launch the convert task on the server:

load convert -u -gEnglish mail\dbname.nsf * mail85.ntf

and then try with:
load design -f mail\dbname.nsf
load updall mail\dbname.nsf
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MontereyAuthor Commented:
I ran all of the about load commands. I still have a different look when my mail is open, and clicking on the Show button in the upper right does not do anything. Any other ideas?
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scstechteamCommented:
it could be that some design elements are set to not be refreshed once design change happens, from previous mail template. Use the domino designer and check the folders($Inbox, etc). check design properties of those folders and see if any is set to not refresh design.
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PorpathamCommented:
Hi,
       You try to update the Local design(mail85.ntf) of the Lotus Notes 8.51. Dont update the Design from Server.

Please reply
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jmaritzCommented:
Check the the mail file ODS version is 43 and not 41.

If the user is accessing the server copy of mail file and the server is not 8.5, I do not think it will work.

But yes make sure that the design is the latest and did actually update.
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PorpathamCommented:
Hi,
This Link will be very useful to find ODS Version of the Lotus Notes:

http://www-01.ibm.com/support/docview.wss?uid=swg21267844
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MontereyAuthor Commented:
we had the inbox design properties set wrong, so it was not taking the replace design. Once we unclicked that option and did a replace design it worked.
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