I have an accounting client that needs to access their customers' desktops for book-keeping, and be able to print locally. We have used RDP, but often encounter problems with stepping remote clients through port forwarding ect. Also, the local printer driver has to be installed on the remote system. What web-based systems can do this (I use LogmeinRescue, but is a bit pricey for this requirement). gotoasst.com does not permit local printing. Any suggestions?