tmp files on desktop

I have a client that says her desktop is filling up with temp files when she is working in word. she eletes them but they keep coming back?
zenworksbAsked:
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acl-puzzCommented:
Hi,

download ccleaner

http://www.ccleaner.com/

 and remove all junk from from this pc its works great!
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Alan HendersonRetired marine engineerCommented:
If she has enabled hidden folders to be visible in the Windows Explorer settings any files on the Desktop will show their temp files when open.
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zenworksbAuthor Commented:
i checked these are set not to show?
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Alan HendersonRetired marine engineerCommented:
See this page:
http://www.tech-archive.net/Archive/Word/microsoft.public.word.docmanagement/2006-06/msg00844.html

"If you're working on a network share or mapped drive, or on a local hard
 drive that has NTFS formatting, make sure you have Full Control, or at  least
 the Read, Write, and Modify rights for that folder. To check it,  right-click
 the folder, select Properties, and click the Security tab. If you don't  have
 Modify rights, Word won't be able to delete any files from that folder."
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Alan HendersonRetired marine engineerCommented:
Sorry, should have added: as you know doubt realize, the folder in question would be the Desktop.

:)
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PCDOCAZCommented:
Word does create temp files when you are working on it, but should be put into your temp folder.  Try following the instructions here to change where they are stored:

http://answers.yahoo.com/question/index?qid=20080510073548AAFqrNa
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zenworksbAuthor Commented:
i will try this and post back sorry for delay
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PCDOCAZCommented:
Glad it worked out for you... assuming it worked by the accepted answer!!
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