ASUS TS500-E6/PS4 BIOS Not Saving Raid Configuration - Giving Error

Posted on 2010-04-07
Medium Priority
Last Modified: 2013-11-09
I purchased an ASUS TS500-E6/PS4 barebone server, popped in 12 gig of ram, 3 320 gig hard drives, and an Intel Xeon E5504 Nehalem 2.0GHz LGA 1366 80W Quad-Core Server Processor.  I went into the BIOS and changed the HD configuration to raid, then changed the pin settins on the MOBO to intel, and set up a raid 5 configuration.  All went well; however, on each boot I hear two beeps, and it gives me the following error:

Invalid memory configuration on cpu1.
Press F1 to run setup
Press F2 to load defaults

If I press F1 to get into the BIOS, I see the HD configuration is not set to RAID...so, I reset it to RAID, save and exit.  On boot, I get teh same errors; however, this time I am able to press F2 and load windows SBS 2008.

I have the processor on slot 2 on the MOBO, should I move it to slot 1?  Is this reason the reason why windows is only seeing 6 gig of ram instead of 12?  If it isn't, then I'll post a new question for that issue.
Question by:dzirkelb
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LVL 47

Expert Comment

ID: 30019605
Does the system time change also? Try moving to slot 1.

Author Comment

ID: 30042106
I never checked to see if ht esystem time changed, but that is a good thing to check.  I do know that the CMOS chip is set to normal, not reset, however.

I will try moving the CPU to slot one and see if that works.  I won't be able to do it unitl after work, however, so I'll get back after I try it.

Author Comment

ID: 30067443
I swapped the cpu over to slot 1, and now I get the same error, only indiciating cpu 2 is now the problem:

Invalid memory configuration on cpu2.

Is there some sort of bios setting I need to set so it only looks for the one cpu?  I'm not really seeing anything in the manual, but I could easilly be overlooking it.

The system clock is not resetting.

The event log of bios shows continual "Keyboard not functional" errors, it looks like everytime I boot the device it logs that error.  The keybord is indeed working.

Or, do I have to buy another cpu processor to get past this error?
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Author Comment

ID: 30071592

Author Comment

ID: 30079997
I also updated the firmware, and updated BIOS to the most recent version; however, upon chaning the settings to RAID in teh bios again, it reverted back to the original settings.  I don't even think it saved the BIOS version update.

Should I send this back to newegg and get a new one?
LVL 47

Accepted Solution

noxcho earned 2000 total points
ID: 30090533
Is the RAID controller embedded one? If not then update RAID controller firmware. If yes then time to send the mobo back.

Author Closing Comment

ID: 31711789
RMA issued, thanks for your help :)

Author Comment

ID: 30201617
As an update to this.  I was able to repair the problem, which was caused by my ignorance on the mobo itself.  I removed 6 gig of ram, the 6 gig that was attached to a processor that wasn't there.  Doing so enabled the bios to save and everything works correctly now.

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