User only receives email from within domain
One of our users on a Windows Server 2003 SBS domain only recieves email from within the domain. This has been going on since he was set up in November 2009, but he only brought it to our attention today.
He is using Outlook 2007.
Where would I go to troubleshoot/fix this? Is there a setting in the Exchange System Manager?
Thank you in advance.
He is using Outlook 2007.
Where would I go to troubleshoot/fix this? Is there a setting in the Exchange System Manager?
Thank you in advance.
Glen Knight
In Active Directory Users and Computers right click on the user and select properties then under email addresses check the user has a valid email address and that it is spelt correctly
do the senders to this person get an NDR? And if so - what is it?
You can also track messages using the Message Tracking Center.
Open Exchange System Manager -> Tools -> Message Tracking Center
you can look at all emails rececived by the person or track individual messages
You can also track messages using the Message Tracking Center.
Open Exchange System Manager -> Tools -> Message Tracking Center
you can look at all emails rececived by the person or track individual messages
There are a few things you can check. The first is open exchange managment console then expand recipient configuration > Mailbox then right click the user choose properties. Next choose mail flow settings. Then click on message delivery restrictions click properties and verify that the user can acccept message from all users.
You can also apply this to the mailbox group so if that user is the only person in a group the problem might be on the group level.
Michael Christly
You can also apply this to the mailbox group so if that user is the only person in a group the problem might be on the group level.
Michael Christly
ASKER
This is the message that comes back:
xxxx@xxxx.com
inbound77.exchangedefender
Original message headers:
Received: from JR-SBS08.justright.local ([fe80::6ce3:d622:88b5:2e4
JR-SBS08.justright.local ([fe80::6ce3:d622:88b5:2e4
Apr 2010 17:17:38 -0400
From: John Dent <jdent@justright.com>
To: "waingerj@wolfeandfiedler.
Date: Tue, 6 Apr 2010 17:17:37 -0400
Subject: test
Thread-Topic: test
Thread-Index: AcrVzpTZ5TNLS5uTQWClJWJ9Op
Message-ID: <92840D28999A7B4AADAE2195B
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
boundary="_000_92840D28999
MIME-Version: 1.0
xxxx@xxxx.com
inbound77.exchangedefender
Original message headers:
Received: from JR-SBS08.justright.local ([fe80::6ce3:d622:88b5:2e4
JR-SBS08.justright.local ([fe80::6ce3:d622:88b5:2e4
Apr 2010 17:17:38 -0400
From: John Dent <jdent@justright.com>
To: "waingerj@wolfeandfiedler.
Date: Tue, 6 Apr 2010 17:17:37 -0400
Subject: test
Thread-Topic: test
Thread-Index: AcrVzpTZ5TNLS5uTQWClJWJ9Op
Message-ID: <92840D28999A7B4AADAE2195B
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
boundary="_000_92840D28999
MIME-Version: 1.0
ASKER
cchris15: I have verified that the user can accept messages from all users.
Did you check the email address tab as per my first post?
Is this a mac? because i see the .local on the end of the JR-SBS08.justright.local ?
ASKER
Demazter: Yes, I checked the email address tab. Everything is fine there.
cchris15: It is not a mac. That is the message that bounced back to me when I tried to email the user.
The user is able to send email sucessfully to those outside the domain, but cannot receive any emails from outside of the domain.
cchris15: It is not a mac. That is the message that bounced back to me when I tried to email the user.
The user is able to send email sucessfully to those outside the domain, but cannot receive any emails from outside of the domain.
ASKER CERTIFIED SOLUTION
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SOLUTION
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ASKER
Thank you. This was the problem.