dell latitude d810 very slow shutting down only
Hello everyone
I have a dell latitude d810 laptop which has just been reformated and installed all drivers and updates and runs perfectly except for a very slow shutdown. It starts shutting down and hangs on the background image (nothing on it except for background image, no icons etc..) from anywhere between 5 to 10 minutes. Then changes to login off, saving your settings, then shutting down for a few seconds then shuts down. As for booting it's no problem at all. Everything runs great other than that. Even though it was just formatted i ran spyware scans, tried shutting down the paging file, checked all drivers and updated if required but still the same, shutting down is very slow. No programs stay open when shutting down (checked task manager and all applications are closed nothing showing). I tried booting in safe mode then shutting down and it shutdown right away. Next i tried shutting down with safe mode and networking and it shuts down perfectly also(this tells me that the OS itself should be ok so no need for a windows repair correct?). My next step was to reboot and before actually login on with the user account (only 1) that is created i just shutdown directly from there and it shuts down perfectly here also(no login in).
Now i went back in and logged in with the user and shutdown is extremely slow again.
I then created a new user to try and see if the same problem came up with a new user and yes the problem is still there.(this should eliminate if the problem is user profile associated or not correct?)
I then went through the device manager and checked all entries for any conflicts and found none. There is nothing out of the ordinary at least that i can spot in the device manager.
I disabled devices one after the other to see if i could pinpoint it but no success.
Anybody have any ides on what to try next?
I have a dell latitude d810 laptop which has just been reformated and installed all drivers and updates and runs perfectly except for a very slow shutdown. It starts shutting down and hangs on the background image (nothing on it except for background image, no icons etc..) from anywhere between 5 to 10 minutes. Then changes to login off, saving your settings, then shutting down for a few seconds then shuts down. As for booting it's no problem at all. Everything runs great other than that. Even though it was just formatted i ran spyware scans, tried shutting down the paging file, checked all drivers and updated if required but still the same, shutting down is very slow. No programs stay open when shutting down (checked task manager and all applications are closed nothing showing). I tried booting in safe mode then shutting down and it shutdown right away. Next i tried shutting down with safe mode and networking and it shuts down perfectly also(this tells me that the OS itself should be ok so no need for a windows repair correct?). My next step was to reboot and before actually login on with the user account (only 1) that is created i just shutdown directly from there and it shuts down perfectly here also(no login in).
Now i went back in and logged in with the user and shutdown is extremely slow again.
I then created a new user to try and see if the same problem came up with a new user and yes the problem is still there.(this should eliminate if the problem is user profile associated or not correct?)
I then went through the device manager and checked all entries for any conflicts and found none. There is nothing out of the ordinary at least that i can spot in the device manager.
I disabled devices one after the other to see if i could pinpoint it but no success.
Anybody have any ides on what to try next?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Assuming you are running XP, set msconfig to diagnostic startup and see if it recurs. If no, then it's easy to add items until it fails.
ASKER
Excellent advice, works great now.
Thanks very much for the help
Thanks very much for the help
ASKER
Thanks for your input also Ann0minous but the problem was solved using the above fix from flubbster.
Since the problem does not occur in safe mode, you have a device conflict that you can diagnose by adding services and devices until it fails.