gwolmarans
asked on
Exchange account keeps asking to enter password
Good Day
I have a small network with about 7 users and experience the following problems. SBS 208 as domain controller and exchange server, Outlook anywhere is configured.
One of the users has 2 Notebooks, one with XP home and one with Windows 7 Professional, Both these machines is configured to receive mail on HTTPS / RPC and both of them is configured to creat OST and it works fine.
The problem is that when she logs onto the Windows 7 machine it asks for the password, I will enter the password and it will show connected, then it keeps on asking for the password for about 5 times, it still shows connected,, so I just press Cancel for 5 times and then I can continue. This happens within a time frame of about 5 minutes and are very irretating. The XP machine does not have any problem it asks for the password once and then accepts it straight away. I know it has something to do with Windows 7, but I dont know what the problem is.
I tried to recreate the Oultook Profile but it does the same. I tried to setup a profile which is not cached but it still doesnt work. I tried to change username and password, doesnt work.
I found a fix: http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/
this doesnt work.
Any Help please
I have a small network with about 7 users and experience the following problems. SBS 208 as domain controller and exchange server, Outlook anywhere is configured.
One of the users has 2 Notebooks, one with XP home and one with Windows 7 Professional, Both these machines is configured to receive mail on HTTPS / RPC and both of them is configured to creat OST and it works fine.
The problem is that when she logs onto the Windows 7 machine it asks for the password, I will enter the password and it will show connected, then it keeps on asking for the password for about 5 times, it still shows connected,, so I just press Cancel for 5 times and then I can continue. This happens within a time frame of about 5 minutes and are very irretating. The XP machine does not have any problem it asks for the password once and then accepts it straight away. I know it has something to do with Windows 7, but I dont know what the problem is.
I tried to recreate the Oultook Profile but it does the same. I tried to setup a profile which is not cached but it still doesnt work. I tried to change username and password, doesnt work.
I found a fix: http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/
this doesnt work.
Any Help please
ASKER
Seems like we are on the right track.....
make sure your URL for the EWS is added to the Intranet Zone (https://mail.contoso.com) and that the setting automatic logon with current username and password is selected
.....Sorry where do I do this?
you should be able to test this by browsing to https://mail.contoso.com/EWS/Exchange.asmx and not receiving a password prompt
......Keeps on asking for password
make sure your URL for the EWS is added to the Intranet Zone (https://mail.contoso.com) and that the setting automatic logon with current username and password is selected
.....Sorry where do I do this?
you should be able to test this by browsing to https://mail.contoso.com/EWS/Exchange.asmx and not receiving a password prompt
......Keeps on asking for password
ASKER CERTIFIED SOLUTION
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did you check the internet explorer settings
ie-sec.PNG
ie-sec.PNG
ASKER
I had a look at the following article and made changes accordingly. I also had a look at the internet zone settings, will make these changes tomorrow as i am not onsite and need to make changes on clients notebook.
https://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Outlook-continually-prompting-for-username-and-password.html
will let you know if it solved problem.
https://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Outlook-continually-prompting-for-username-and-password.html
will let you know if it solved problem.
ASKER
After I added Exchange SP 2 and changed settings according to https://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Outlook-continually-prompting-for-username-and-password.html
it was solved password popup now only come up once.
Didi not change Internet Zone settings, wasnt necassary.
Thank very very much
it was solved password popup now only come up once.
Didi not change Internet Zone settings, wasnt necassary.
Thank very very much
make sure your URL for the EWS is added to the Intranet Zone (https://mail.contoso.com) and that the setting automatic logon with current username and password is selected
you should be able to test this by browsing to https://mail.contoso.com/EWS/Exchange.asmx and not receiving a password prompt