Hello everyone. I have a perplexing problem that I'm hoping you can help me with.
In my department, we have two HP plotters: a 1055 Plus, and a T1100PS. Both plotters are connected via Ethernet to a Dell PowerEdge 2650 running Windows Server 2003, which serves as the print server for both. In a couple of instances over the past four months, we've encountered a situation with these plotters that is most confusing: a user will print a PDF file to the T1100PS and find that the plotter gets caught up in processing for 30 minutes or more. The same file, when sent to the 1055 Plus, prints after only a minute or two.
When the most recent example of this strange problem cropped up, I made note of the amounts of data sent to each of the plotters once the printing job was initiated. When sent to the T1100PS, a 2.5 MB PDF spooled to just over 100 MB, and the printer spent 25 minutes processing before it finally started to print. When the same PDF was sent to the 1055 Plus, it spooled to about 6.4 MB of data and, once spooled, it started printing almost immediately.
(The PDF file referenced in this example is attached to this question.)
The discrepancy in printing times doesn't crop up with every PDF we print. Indeed, the discrepancy crops up most often with the PDFs of a particular user. In the example cited above, the 2.5 MB PDF belonged to this user. It was created from an AutoCAD drawing into which a jpeg had been inserted. The drawing was then "plotted" to the Adobe PDF printer, creating the PDF file. The previous incidents with this sort of printing issue have occurred mostly with PDF files of a similar type and provenance.
I would like some help in figuring out what the cause of this discrepancy between the printing times of the two plotters might be. The aim, of course, would be to reduce the processing time the T1100PS goes through before printing PDFs like the one described in the example above.
Thanks very much for any help you can provide.