Attempting to setup email for a SharePoint Services 3.0 for relaying alerts

Hi, I am stumbling around trying to figure out how to setup SharePoint Services 3.0 to relay alerts via email.

Here is the box:
Windows Server 2003 - Standard Edition - R2 - x32
IIS 6.0 / SharePoint Services 3.0

In the Outgoing E-Mail Settings, I added our SMTP Server (Exchange 2003) DNS name.
Should use the IP Address?

I installed the SMTP services for IIS 6.0, but decided I may not need it and try it without it first.  The less running on a server the better.

So, is it possible to utilize my Exchange box to relay the messages without using the SMTP services on the WSS box?

I am not sure what I am missing.  Any help, assistance, ideas, direction will be greatly appreciated.

Thanks for your time.

Bob
rsnellmanIT ManagerAsked:
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AkhaterCommented:
yes of course you can use your exchange server to relay,

just configure your sharepoint to use the ip/dns name of you exchange server as SMTP server (which you did)

on exchange open ESM -> find your server -> protocols -> smtp -> default smtp virtual server

right click properties -> find relay restriction and add the IP of your sharepoint to the allow relay list
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AkhaterCommented:
relay restriction is found on the access tab


Aa996446.ee1524dd-5652-42f6-84a1.gif
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rsnellmanIT ManagerAuthor Commented:
OK, I verified all those areas.  We do have a email appliance to filter SPAM and such.  I have that as the smart host in the smtp virtual server.  I did remove the sharepoint box ip in the email appliance as a mail server, since it is not running SMTP itself, but using my exchange box, which is setup in the email appliance.

Hmmm....
 
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AkhaterCommented:
I am sorry I didn't get your post

1) Is your sharepoint configured to use your exchange IP as its SMTP server ?
2) did you add your sharepoint IP to the allowed relay list showed in the picture above ?
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rsnellmanIT ManagerAuthor Commented:
1) yes
2) Yes

And it is still not relaying alerts from sharepoint.

I figure it is something simple.  I will try more tomorrow, it has been one of those days.

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AkhaterCommented:
did you restart the smtp service ?

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rsnellmanIT ManagerAuthor Commented:
Restart the SMTP service on the Exchange box?  No, I haven't.  
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AkhaterCommented:
ok please do
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rsnellmanIT ManagerAuthor Commented:
Ok, I restarted the SMTP services on the Exchange box.  And it is still not working.  I checked to see if the email appliance caught it, but nothing there.

I want to make sure that I understand this correctly.  If I use Exchange as my relay, then I don't need to have SMTP services running on the IIS 6.0 of the SharePoint box, correct?

And SharePoint box would not be an acting mail server, if it is using Exchange as a relay, correct?

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AkhaterCommented:
" If I use Exchange as my relay, then I don't need to have SMTP services running on the IIS 6.0 of the SharePoint box, correct?"

Perfectly correct


"And SharePoint box would not be an acting mail server, if it is using Exchange as a relay, correct?"

also correct

now back to the problem the Sharepoint box is configured to use exchange as its SMTP server? what is the email address sharepoint is using to send?
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rsnellmanIT ManagerAuthor Commented:
Ummm...good question.  I left it blank.  Thinking it would just default to whomever was sending the alert based off of their domain account.

Guess, not?
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rsnellmanIT ManagerAuthor Commented:
You would be talking about the "Outgoing E-Mail Settings" on sharepoint, correct?  I have the "Outbound SMTP Server"  as my Exchange Server IP, "From Address:" left blank, "Reply-to Address:" left blank & "Character set:" 65001 (Unicode UTF-8).

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AkhaterCommented:
I am not a sharepoint expert so I won't be able to answer that question but try to put something
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AkhaterCommented:
ok add something in the from

do you have an option to username password?
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rsnellmanIT ManagerAuthor Commented:
Thanks...you may not consider yourself a sharepoint expert, but you got it to work for me.

It needed a from address to send a message about alerts being created.  Now the issue is the actual alerts working...sending an immediate email.  That is another question for another time.

Thanks again.  You're the best.

Have a wonderful day.

Bob
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AkhaterCommented:
Glad to know it is working :)

thanks for the point ;o)
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