How to swap two Norstar phones?
Posted on 2010-04-07
Situation: User 1 has an M7324 model phone with a CAP/KIM module attached at ext:1234. User 2 has a T7316/M7310 model phone with ext:4321.
I want to swap phones between the users and have the CAP/KIM module working. If i could keep the extensions the same that would be great, but its not a must.
I have tried doing a "set relocation" on my BCM50. I was able to swap phones and keep the extensions the same, but the CAP/KIM module is not working in the new location. Any direction and/or guidance would be much appreciated.