How to swap two Norstar phones?

Situation: User 1 has an M7324 model phone with a CAP/KIM module attached at ext:1234. User 2 has a T7316/M7310 model phone with ext:4321.

I want to swap phones between the users and have the CAP/KIM module working. If i could keep the extensions the same that would be great, but its not a must.

I have tried doing a "set relocation" on my BCM50. I was able to swap phones and keep the extensions the same, but the CAP/KIM module is not working in the new location. Any direction and/or guidance would be much appreciated.
prodriguez2Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

prodriguez2Author Commented:
i came to the conclusion that the phone line has to be wired differently than the other one. More specifically, one has to be wired to supply power for the CAP module. I have read online that you need an aux power supply for the module but there is no input for another power supply on the CAP, only a 24v input where the phone line goes in. I used an adapter to extend the existing line another 30 feet to the bookkeepers office. problem solved.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
IP Telephony

From novice to tech pro — start learning today.