I discovered this evening that one of my external hard drives that I purchased about a year ago is malfunctioning. This is a link to the one that I have, the picture is the same anyway. It's made by Iomega: http://www.google.com/products/catalog?q=iomega+external+hard+drives&um=1&ie=UTF-8&cid=18102572543345864819&ei=0Im9S6_FNo7mswO2pZ2DBQ&sa=X&oi=product_catalog_result&ct=image&resnum=3&ved=0CCEQ8gIwAg#
When I connect the A/C adapter to it and press the power switch on the device, the light turns on. It is getting power. When I plug the USB cord into it and the other end of it into a USB port on the computer, nothing happens. The computer does not see the device. I've tried it on 2 different computers.
Normally when you pick up a hard drive while it is plugged in to the computer you can feel the gyroscope effect that it has by gently tilting it side to side because of the spinning hard disk inside. I don't feel this sensation when tilting the external hard drive side to side in my hand so that means the disk is not spinning.
Is there anyway I can still get the data off of my drive? It appears to be defective, is this something I'm going to have to contact iomega about?
Thanks for your help.