Blue-ray player not rec...error 19!

blueray drive on laptop not recognized, error code 19
When I attempted to un-install then re-install I was unsucessful at accessing the drive. Once again I got the "error code 19" that when I googled told me it was a registry error. I need advice as to how to correct this and restore the drive's operation.

 it mentions about the configuration setup is incorrect, due to missing or corrupt reg entry.. tried removing and readding the driver with no luck...

Can any one help as i rufuse to be beaten by tech!
runnerjp2005Asked:
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nobusCommented:
are you sure the drive is ok?  can you boot from it?
you can try if it works from a live knoppix cd  : http://www.knopper.net/knoppix/index-en.html      
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runnerjp2005Author Commented:
Nope can do andything from it... was working fine then i just cant find it ... its a newish laptop so dont see why
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nobusCommented:
then i suppose you have one of 2 bad :  mobo, or blue ray player.
ask for a warranty repair / replacement !
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System Utilities

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