Hope someone can help.
Let me paint the scenario and the question (as brief as I can be):
We have a external backup tape device that runs Backup Exec 11d (SP3) Incremental-daily 19.00pm, full weekly and full monthly from our DC. Everything worked fine. Then we had to recover files from a previous tape. We selected hold schedule on current jobs so it doesn't run when we insert the older tape. We inserted the tape and the "on hold" job started running. We selected hold again, then cancel and then ran eject job on the tape. Tape ejected and wrote over data we wanted to recover - let's leave it there, data is gone.
The problem is, now when we run our normal backup, it fails. It runs almost 90% complete and fails with the message:
"e000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database. You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
For additional information regarding this error refer to link V-79-57344-862"
It looks like it is failing at - Microsoft Information Store - First Storage Group
Help from Symantec's site was fruitless. We tried to run a command VSS ADMIN - list writers and restarting both DC and Exchange, everything looked ok but failed again. We got a possible solution, but I am sceptic, it's hotfix 38 for SP2 -we run SP3.
Test run and Test all (selection list) runs 100% but backup fail.
Please any help will be appreciated, we are stuck.