have a Dell PowerEdge 600SC on Windows Server 2003 running Raid with 2 drives. I just received this message: PercPro CERC ATA100/4ch Controller 0, Array Disk 0:0 failed. There are also events in the raid manager that says the drive is degraded. I am not an expert with RAID and have not worked a lot with repairing them before. I keep reading about updating the firmware and drivers, but the server is running fine (our file server) I'm hesitant to just start trying things without getting additional info. What would be the appropriate steps to take? BTW, we don't have a full backup. What is a good program should we should use to perform a full backup. Please note I did not setup the file server it was done by another system administrator a long time ago I just became their support person this month and don't know the entire details of their setup.