We have deployed OCS 2007 R2 with Exchange 2007 UM.
I have setup an auto attendant so outside customers can call a specific store. I want them to be prompted.. like press 1 for Leasing. When the outside user presses one, it rings an entire group of people in the store.
So far I haven't found a way to do this. Any thoughts?
You cannot assign one extension to multiple people, I dont want to use a human to route calls to a group using Attendant.. so what can I do?